Cisco Webex Network Voice Engineer

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Snell & Wilmer L.L.P. is the largest law firm serving the Southwest with 500+ lawyers throughout seventeen offices. We are seeking a Network / Voice Engineer to support and enhance a multi-site Cisco-based infrastructure spanning 14 locations, including two data centers and approximately 1,000 users.  This role is ideal for an engineer with a strong foundation in either networking or voice technologies, with the opportunity to expand into both areas.

The right candidate will be comfortable working independently, contributing to team initiatives, and balancing structured processes with creative problem-solving.

This is a primarily remote role, with occasional onsite support and travel as business needs arise.  This position can be based out of our Dallas, Phoenix, or Las Vegas office. What sets you apart is your ability to follow established processes while thinking creatively to solve problems, paired with strong communication skills and a collaborative, team-oriented mindset. You will have the opportunity to support distributed enterprise environments and a willingness to grow across both network and voice disciplines.

Position responsibilities include, but are not limited to the following:

Support and maintain enterprise network and voice infrastructure across multiple locations

Administer Cisco switching, data center, wireless, firewall, and collaboration platforms

Manage and support Cisco Unified Communications (CUCM) and Webex environments

Monitor infrastructure health and performance using tools such as Logic Monitor Perform  network and system audits; identify risks and recommend improvements

Troubleshoot complex issues across network, voice, and connectivity layers

Create and maintain detailed network documentation and diagrams (Visio)
Support data center infrastructure, including switching and power systems (UPS)
Participate in infrastructure projects, upgrades, and deployments

Provide occasional onsite support and travel as needed

Experience and Qualifications:

3 to 7 years of hands-on experience in network and/or voice engineering in an enterprise environment.

Strong hands-on experience with Cisco switching (Catalyst 9300 series or similar)
Hands-on experience supporting and administering Cisco Webex environments, including Webex Control Hub and/or Webex Calling.

Experience with VoIP technologies (Cisco Call Manager or equivalent)
Solid troubleshooting skills across network layers and voice systems

Experience auditing network environments and documenting findings

Proficiency with technical documentation (Visio or similar tools)
Ability to work both independently and collaboratively

Preferred

Experience and Qualifications:

Cisco Nexus switches (data center environments)
Cisco Unified Communications…