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Network Operations Technician; onsite , reside in Phoenix, AZ

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Grand Canyon Education, Inc.
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    Cybersecurity, Systems Administrator, IT Support
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Network Operations Technician (onsite role, must reside in Phoenix, AZ)

Are you an experienced IT professional with a passion for cybersecurity and protecting critical systems?

We are seeking a security-focused technology professional to help safeguard our organization’s systems, networks, and information assets. In this role, you will manage key security technologies, support secure remote access, research and recommend security solutions, and collaborate with IT teams to incorporate security best practices into daily operations. You will also contribute to business continuity and disaster recovery initiatives while serving as a knowledgeable resource and mentor to other team members.

onsite

role, must reside in Phoenix, AZ

ESSENTIAL JOB FUNCTIONS:
  • Manages workstation ant-virus software and servers.
  • Manages and actively administers spam filtering on the email firewall.
  • Manages and supports remote access for Cisco VPN issues.
  • Researches, designs and proposes security-focused solutions. Consult with other team members to ensure security awareness is considered in day to day operations.
  • Assist in developing and implementing a business continuity and disaster recovery plan.
  • Other duties as assigned.
SUPERVISORY RESPONSIBILITIES

Mentors less experienced team members.

QUALIFICATIONS:

The requirements listed below are representative of the knowledge, skills, and/or abilities required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge,

Skills And Abilities
  • Strong knowledge of common types of attacks against systems and networks and common vulnerabilities; theoretical underpinnings of computer security and its forensics.
  • Highly analytical and an excellent problem solver with the ability to handle and prioritize multiple projects simultaneously with competing demands in an effective and productive manner, with a systematic approach to identifying issues.
  • Methodical and accurate while delivering to deadlines.
  • Good performance turning and troubleshooting skills critical.
  • Self-motivated and self-sufficient with ability to work under minimal supervision.
  • Good communications skills with a good command of the English language; ability to convey technical information to nontechnical audiences.
  • Good interpersonal and customer service attitude with the ability to maintain effective working relationships with all stakeholders; a good team player with the willingness to assist the team whenever necessary.
  • Maintain highest standards of ethics as relates to handling confidential and proprietary information.
  • Ability to cope with shifting priorities and handling high volume “crisis” situations calmly and effectively.
  • Willingness to work evenings, weekends, holidays as required to provide support and maintenance for systems, and to ensure 24/7 support and troubleshooting.
  • Must be willing to work “on call” as needed.
  • Must be able to pass background investigations.
Education And/or Experience
  • Bachelor’s degree in Computer Science, Information Systems or other related technical discipline acquired through a regionally accredited institution preferred.
  • 3 years’ experience as a system or network administrator.
  • Minimum of at least one year in network engineering role.
  • Experience with or substantial knowledge in most of the following areas:
    • System administration
    • Operational details of multiple operating systems
    • Core internet protocols (e.g. TCP/IP, DNS, SMTP, HTTP)
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The following physical demands are estimated by the amount of time…

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