Aspiring Incident Manager — ITIL, ServiceNow, Federal
Listed on 2026-10-17
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IT/Tech
IT Project Manager, IT Support, Systems Administrator, IT Specialist
ASM Research, An Accenture Federal Services Company, is seeking an Incident Manager to oversee end-to-end IT incident life cycles in a highly regulated federal IT environment. You'll coordinate cross-functional teams, ensure rapid restoration of services, and drive continual improvements across incident workflows and reporting.
Responsibilities include managing incident queues, escalating where required, and delivering post-incident reviews with actionable RCAs.
This posting is for the Aspiring Incident Manager — ITIL, Service Now, Federal role at ASM Research, An Accenture Federal Services Company, based in Phoenix, AZ, United States.
We would love to welcome a new Aspiring Incident Manager — ITIL, Service Now, Federal to our organisation in Phoenix, AZ, United States.
For the Aspiring Incident Manager — ITIL, Service Now, Federal position at ASM Research, An Accenture Federal Services Company, we are reviewing applications now.
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