MFA Deployment Technician

# MFA Deployment Technician Apply
** Job#: 3053917
***
* Job Description:

**** Apex Systems is hiring multiple Desktop Support Technicians to join a growing client in the Phoenix, AZ area.
**** Passkey / MFA Deployment Technician
***
* Location:

Phoenix, AZ (Onsite 5 days per week)
**** Duration:*
* ** Contract | 3+ Months
**** Compensation: $25-30/hr
** We're seeking several
** customer-focused Desktop Support Technicians
** to support a large-scale enterprise authentication modernization initiative. This team will play a critical role in helping thousands of end users transition to Passkey and Multi-Factor Authentication (MFA) technologies. This is an excellent opportunity for IT support professionals who enjoy working directly with users, troubleshooting device-related issues, and providing a high-touch support experience during a major technology deployment.
** What You'll Do
*** Assist users with Passkey, Microsoft Authenticator, and MFA enrollment activities.
* Verify user identities and guide users through registration and authentication setup.
* Provide onsite, walk-up, and scheduled support during deployment events.
* Troubleshoot authentication failures, enrollment errors, device registration issues, and account access challenges.
* Support users across Windows, iOS, Android, and other approved platforms.
* Educate users on Passkey authentication, MFA best practices, and new login procedures.
* Document support activities, issues, and resolution outcomes.
* Escalate complex technical problems when necessary.
* Assist with scheduling, deployment coordination, and user communications.
* Maintain migration tracking and confirm successful user onboarding.
** What We're Looking For
*** Experience in Desktop Support, Deskside Support, IT Support, or Tier 2 Support roles.
* Strong customer service and communication skills.
* Experience supporting Microsoft Authenticator, MFA, password management, or authentication-related technologies.
* Ability to follow documented processes and troubleshooting scripts.
* Comfortable supporting Windows, Android, and iOS devices.
* Ability to work in a fast-paced environment supporting large volumes of end users.
* Reliable transportation and willingness to travel to various sites throughout the Phoenix area as needed.

If you enjoy helping users navigate new technology, have strong troubleshooting skills, and want to be part of a high-visibility enterprise deployment, we'd love to hear from you.
*** Apply here today or email a copy of your resume to Emily Pentico at  or (epentico @ )**
* * Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
** Everforth Apex uses a virtual recruiter as part of the application process. Click  here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

You can reply STOP to cancel and HELP for help. You can access our privacy policy at
** Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans…