RN Clinical Support Analyst

Primary City/State:
Phoenix, Arizona Department Name: IT Clinical Care-Corp

Work Shift:

Day Job Category:
Information Technology

Banner Health was named to Fortune’s Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care. Banner Health is currently seeking an RN Clinical Support Analyst I responsible for supporting the clinical applications needs of the Engagement & Support AZ Southeast team.

This clinical applications support team member is responsible for providing informatics expertise and resources for assigned acute and ambulatory areas. They will be providing on-going clinical user support for various clinical and business operations teams. This position supports the organization’s vision and direction for computer systems, workflow design, data management, and related processes. The RN Clinical Support Analyst I serve as a liaison between the clinical staff, clinical education team, Nursing/Medical Informatics, and the Clinical Applications IT team to communicate user needs and facilitate system optimization.

This is an onsite position and candidates must reside in Arizona to be considered. Applicants residing in any other state will not be considered for this opportunity. The typical schedule for this role is Monday through Friday, 8:00 AM to 5:00 PM. The primary work location will be Banner Baywood Medical Center (BBMC) and Banner Heart Hospital (BHH); however, occasional coverage at other Banner facilities in the Southeast Arizona market may be required based on business needs.

An ideal candidate would possess a bachelor’s degree with 2+ years of acute experience, experience/interest with information technology and clinical informatics in a healthcare setting, time management skills, multitasking abilities, and strong communications skills.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life. Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader.

We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you’ll find many options for contributing to our award-winning patient care.

This position will serve as the subject matter expert for complex clinical workflows as they relate to systems and processes. They will apply nursing standards as they collaborate with IT teams and user groups to develop and deploy best practices. Incorporates critical thinking and knowledge of clinical decision making into the support of software and IT processes. Assist with the clinical consensus group development and implementation of current and future state workflows.

Works closely with multidisciplinary teams to develop best practices based their broad understand across clinical venues and user groups.

• 1. Applies nursing standards to perform outcome coordinator functions. Promotes holistic understanding of the application of technology to improve clinical workflows and patient care. Provides clinical knowledge to perform high visibility rounding, development of user groups and coaching in complex care delivery settings. Performs user…