Senior Support Lead
Job in
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-10-23
Listing for:
HCL Technologies
Full Time
position Listed on 2026-10-23
Job specializations:
-
IT/Tech
Cybersecurity, Cloud Computing: Infrastructure & Operations, IT Consultant
Job Description & How to Apply Below
Minimum Salary (US): 95000
Job Summary Cloud Platform:
Proven experience with Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), Oracle Analytics Cloud (OAC), and Oracle Identity Cloud Service (IDCS).Observability & ITSM:
Hands-on experience with Dynatrace, Splunk log management, and Service Now incident/change management.
Networking & Security:
Knowledge of hybrid network connections, firewalls, routing, IAM policy design, and security patch upgrades.
CI/CD & Automation:
Experience with CI/CD tools, deployment pipelines, and operational script automation.
Process Management:
Strong understanding of ITIL frameworks (Incident, Problem, and Change Management).
Key Responsibilities Cloud Platform:
Proven experience with Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), Oracle Analytics Cloud (OAC), and Oracle Identity Cloud Service (IDCS).Observability & ITSM:
Hands-on experience with Dynatrace, Splunk log management, and Service Now incident/change management.
Networking & Security:
Knowledge of hybrid network connections, firewalls, routing, IAM policy design, and security patch upgrades.
CI/CD & Automation:
Experience with CI/CD tools, deployment pipelines, and operational script automation.
Process Management:
Strong understanding of ITIL frameworks (Incident, Problem, and Change Management).Skill Requirements Cloud Platform:
Proven experience with Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), Oracle Analytics Cloud (OAC), and Oracle Identity Cloud Service (IDCS).Observability & ITSM:
Hands-on experience with Dynatrace, Splunk log management, and Service Now incident/change management.
Networking & Security:
Knowledge of hybrid network connections, firewalls, routing, IAM policy design, and security patch upgrades.
CI/CD & Automation:
Experience with CI/CD tools, deployment pipelines, and operational script automation.
Process Management:
Strong understanding of ITIL frameworks (Incident, Problem, and Change Management).Other Requirements
Position Requirements
10+ Years
work experience
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