Technician Business Systems Analyst

About the Role:

Design and perform medium complex analysis contributing to the selection and implementation of business systems optimized to meet business requirements. Implements computer system requirements by defining and analyzing system problems; designing and testing standards and solutions. Administer systems configurations and parameters controlling system functionality. Minimize implementation risks through the development and adherence to change procedures.

Responsible for evaluating the internal technical needs of an organization and recommending solutions for Risk Tier 2/3 products with medium business complexity.

Responsible for serving as liaisons between business stakeholders and internal or vendor development resources to create enhancements or fixes based on business needs.

Develop the system and functional requirements.

Responsible for assessing available technologies to create development specifications as well as detailed test cases.

Analyze release notes to assist business owners and stakeholders in deciding on how new functionality might be used.

Assist with testing and analyze results.

Partner with end users to identify, evaluate, and communicate system incidents to appropriate technical resources for resolution.

Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.

Takes personal initiative and is a positive example for others to emulate.

Embraces our vision to become “Business Bank of Choice”May perform other duties as assigned.

About You:

H.S. Diploma/GED (preferred)4-7 years — Technical bank operations (Required)
Knowledge of project management with Microsoft Project, bank operations, HR systems (as applicable), bank products, and mortgage, installment, and commercial loans. Extensive familiarity with financial institution computer and operating system features and third party products.

Knowledge of user acceptance testing methodologies, principles, and practices of process development and implementation along with comprehensive banking/business unit system, software, and applications.

Intermediate PC program skills with experience with Excel, data warehouse products, and other similar systems. Familiar with troubleshooting internet connectivity and browser issues. Ability to handle complex problems to achieve department goals.

Extensive verbal and written communication skills for a variety of audiences (both technical and non-technical). Ability to analyze problems of a technical nature with high accuracy and attention to detail. Ability to accurately document problems and resolutions.

Possess a high level of analytical ability to understand sophisticated programs/systems for resolving business problems. Ability to respond promptly to customer needs. Ability to handle difficult or emotional customer situations.

Ability to set goals and objectives, prioritize and plan work activities using time effectively, meet deadlines and commitments, and work independently with little or no directional guidelines from manager.

Travel Requirements Occasional The  pay range for this role is $87,000.00 -…