Information Governance Advisor - Intermediate

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members.

Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Information Governance Advisor - Intermediate, you will provide governance, quality, integrity and timeliness of operational data for the Association.

You will establish and enforce Association data policies, standards, practices and processes according to best practices. You will monitor the use of data to ensure careful control and effective use to achieve Association objectives, and participate in cross-functional teams in the development of information and data governance initiatives. We offer a flexible work environment that requires an individual to be in the office 4 days per week.

This position can be based in one of the following locations:
San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do:
Gathers information, analyzes data trends, and provides information and recommendation to peers and the business stakeholders across a single data domain and/or information governance standard. Participates in the development and implementation of business solutions as a team resource. Contributes to development of the mission, goals, critical success factors, principles, policies for data and information governance. Supports current assessment of information governance process and tools.

Partners with internal groups and/or vendors to maintain complete and accurate meta data information using querying and other system tools to produce required reports. Analyzes and effectively resolves problems and issues. Resolves gaps in adherence to polices and standards and identifies appropriate issues and for escalation. Recognizes opportunities and provides recommendations to improve governance of information and data. Performs moderately complex work assignments and problem resolution within a single system, process, or channel.

Acquires and applies maturing knowledge of Information Governance and data management to the business, channels, and their applications and processes for a single data domain. Collaborates with peers and leadership to execute information governance and data management practices and processes. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
Bachelor's degree in Information Architecture, Information Management, Information Studies, Information Technology, Risk, Audit or related technical field; OR 4 years of relevant education and/or experience. 2 years of Data Governance, Information Management across Data Quality, Data Sharing, Metadata Management, Master and Reference Data, Stewardship, Access Management, or Data Risk disciplines; or Advanced degree in Information Architecture, Information Management, Information Studies, Risk, Audit, Information Technology or a related technical field.

Knowledge and application of Information Governance framework and policies. Experience solving data issues and analyzing solutions. Operational knowledge of risk management and mitigation frameworks. What sets…