More jobs:
Support Engineer
Job in
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-10-27
Listing for:
Zeour Ltd
Full Time
position Listed on 2026-10-27
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Front-line technical support for production deployments of GLARUS, Medi Care, GRAVIA, and Smart Parking. Triage and resolve incidents against the SLA, elevate engineering issues with reproducible bug reports, ship configuration changes for live customer sites, and write the runbook updates that prevent the next ticket. You work directly with the engineers who built the systems — no Tier-1 Tier-2 Tier-3 chain.
Requirements- 2+ years of production-support experience for a SaaS or on-premise platform
- Comfortable reading PHP / Type Script / Python stack traces and producing minimal reproductions
- Strong on Linux, SSH, Caddy / Nginx, MySQL, Redis — enough to triage on a customer's server
- Can run a calm incident bridge with a non-technical operator on the other end
- Bonus:
Arabic / English bilingual, prior experience with on-premises customer deployments
Consider building your career as a Support Engineer at Zeour Ltd.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×