Technical program manager for SRE
Job in
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-10-28
Listing for:
MongoDB Inc.
Full Time
position Listed on 2026-10-28
Job specializations:
-
IT/Tech
SRE/Site Reliability, IT Project Manager, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
- Drive program planning and execution by defining scope, milestones, and success criteria with SRE engineers and leaders
- Manage dependencies across platform teams, track work in Jira, and deliver programs on time
- Lead change management and launch readiness programs
- Partner with SREs and product teams to define and operationalize SLOs and SLIs
- Use incident data, metrics, and capacity signals to drive prioritization and continuous improvement
- Align SRE with Security, Compliance, Cloud platform, and other engineering teams
- Coordinate cross-team incident response, ensure clear follow-through, and build trust while driving complex, multi-team efforts
- Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale
- Help teams execute independently by moving out of the “hero” role
- 8+ Years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams
- Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change
- Strong knowledge of production change management, software development lifecycle, and reliability metrics, including SLOs and SLIs
- Skilled at shaping roadmaps and managing dependencies
- Able to query and interpret metrics, logs, or other data sources to inform decisions and communicate risk
- Excellent, clear, concise, and calm communication across engineers, cross-functional partners, and executives
- Low-ego, highly collaborative, and motivated by ownership of hard problems end to end
- Будет плюсом: hands‑on or close‑partner experience with Kubernetes, cloud networking, or observability stacks (metrics, logs, tracing, alerting); prior experience working with or alongside SRE teams; background in large-scale cloud infrastructure or platform engineering; familiarity with MongoDB Atlas or other modern cloud database platforms
Employee affinity groups, fertility assistance, and a generous parental leave policy
The company provides necessary accommodations for individuals with disabilities during the application and interview process
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