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MSP Help Desk II: 2nd-Level IT Support & Growth

Job in Phoenix, Maricopa County, Arizona, 85001, USA
Listing for: HARBOR IT
Full Time position
Listed on 2026-10-29
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Desktop Support
Salary/Wage Range or Industry Benchmark: 52000 - 66000 USD Yearly USD 52000.00 66000.00 YEAR
Job Description & How to Apply Below

Harbor IT is seeking a Help Desk Technician II to serve as an escalation point for complex tickets across diverse client environments. You will troubleshoot, mentor junior techs, and own tickets end-to-end to ensure uptime and high service quality.

You’ll support Microsoft 365, Intune, Active Directory, security tooling, and incident response, while communicating clearly with clients and teammates in a fast-paced MSP culture.

This posting is for the MSP Help Desk II: 2nd-Level IT Support & Growth role at HARBOR IT, based in United States.

As a MSP Help Desk II: 2nd-Level IT Support & Growth, you will play an important part at HARBOR IT in United States.

We invite applications for the MSP Help Desk II: 2nd-Level IT Support & Growth position located in United States.

The following position is for a MSP Help Desk II: 2nd-Level IT Support & Growth with HARBOR IT.

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