Director, Infrastructure & Cloud Practice

Provisions Group is looking to bring on a Director, Infrastructure & Cloud Practice to join our IT Professional Services team.

• This is a 100% remote Full Time opportunity. You’ll be working directly with our clients in a consulting environment.
• Please note we are not able to partner with third party staffing firms on this role. Candidates must be able to work directly with Provisions Group.

The Director of Infrastructure & Cloud Practice leads a multidisciplinary practice of more than 20 engineers, ensuring the organization has the people, capabilities, processes, and service offerings necessary to deliver consistent client outcomes.

This leader is accountable for coordinating pre-sales solution development, overseeing the quality of statements of work, aligning staffing and skills with business demand, maintaining an efficient work intake process, developing repeatable service offerings, and establishing consistent delivery standards.

The role requires strong technical judgment, particularly in Azure architecture, Microsoft Modern Work and related licensing, Dev Ops practices, and solution design. This is a leadership and oversight position with limited hands-on implementation.

• You have led multidisciplinary engineering teams in a consulting or multi-client environment balancing competing client demands, developing technical talent, and staying accountable for delivery.
• You bring strong technical judgment across infrastructure and cloud, including Azure architecture, Modern Work and licensing, Dev Ops practices, and infrastructure design. You can challenge assumptions and involve the right experts.
• You have guided solutions from discovery through delivery handoff, coordinating presales contributors, shaping estimates, and reviewing SOWs to ensure scope, assumptions, risks, and deliverables are clear before work is committed.
• You can build a consistent practice operating model, improving capacity planning, work intake and prioritization, delivery standards, and repeatable services.

• Coordinate the right contributors. Partner with sales to identify the disciplines and specialists needed for discovery, solution design, and estimation.
• Provide solution oversight. Guide technical direction, challenge assumptions, and ensure proposed solutions address client objectives, architectural fit, licensing, operational requirements, and delivery risks.
• Oversee statement-of-work quality. Establish review and approval processes so SOWs contain clear scope, deliverables, assumptions, exclusions, dependencies, acceptance criteria, and realistic effort estimates.

• Plan capacity against demand. Provide oversight of capacity and capability planning.
• Manage practice capabilities. Maintain an actionable view of skills, proficiency, certifications, and subject matter expertise.
• Lead and develop the organization. Set clear performance expectations and ensure effective coaching, feedback, and career development.

• Own the practice intake process. Define how requests enter the queue, what information is required, who evaluates them, and how they move toward assignment.
• Create clear prioritization and assignment rules. Coordinate competing demands across sales, projects, and service operations.
• Maintain queue visibility and accountability. Track ownership, status, aging, blocked requests, and assignment delays.
• Own the offering roadmap. Identify and prioritize opportunities for assessments, maintenance packages, advisory services, modernization engagements, and other repeatable offerings.
• Define complete service packages. Ensure each offering has a clear target customer, intended outcome, scope,…