Associate Manager - ERP

DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world.

By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at

Our global team of consulting, engineering, and technology experts partners with the world’s most innovative companies to help them thrive in an AI-powered world. With a strong foundation of values, deep industry expertise, and an extensive partner network, our people are trusted by clients to lead transformative change.

• Help clients transform their business and solve complex problems
• Define the scope and vision for projects that deliver customized solutions
• Defines, guides, and supports the execution of your technical governance processes
• Helps develop standards and practices for maintaining the Service Now architecture model
• Participate in and or lead design workshops, development, testing and deployment activities
• Maintain responsibility for technical deliverables related to Service Now configurations and integrations
• Demonstrate expert understanding of best practices related to Service Now
• Develop and represent a deep understanding of our capabilities and our customer's businesses
• Support business development and pre-sales activities as the technical lead / architect, working across functional and technical projects.
• Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
• Technical leader, serving as a liaison among business partners, technical resources, and project stakeholders

• 5+ years of relevant experience in architecting and delivering Service Now solutions across multiple products – ITSM, ITOM, ITBM, SAM, GRC, Security, CSM, HRSD, Portal etc.
• Strong professional services and/ or client facing experience
• Excellent communication skills (both written and verbal) with strong presentation and facilitation skills
• Demonstrated ability to influence, consult and providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
• Strong interpersonal skills, customer-centered attitude, ability to deal with cultural diversity
• Proven team player and team builder
• A degree preferably in Information Technology, Engineering or the Sciences ITIL V3 Foundation Certification desired Service Now System Administrator, Certified Implementation Specialist and / or Certified Application Developer certifications preferred

DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We inspire and take care of our people. We work to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship. DXC is where brilliant people seize opportunities to advance their careers and amplify customer success.

Full-time hires are eligible to participate in the DXC benefit…