Epic Clinical Documentation Analyst

Prominence is looking for an experienced Epic Clinical Documentation Analyst to serve as the primary support contact and application expert for Clinical Documentation at an academic health system. This remote role will configure, build, and support the application through project work, go-live, and ongoing operations, with periodic onsite work as determined by the customer.

Prominence is a healthcare technology strategy and implementation firm, focused on helping the nation’s leading healthcare organizations to do more with their data. Founded by former Epic managers, we understand the technology landscape in healthcare and provide IT staffing, advisory services, and analytics solutions to create robust data ecosystems that support clinical workflows, automate operational processes, and expedite research. Whether it’s guiding a technology implementation, establishing governance principles, or developing leading edge analytics, we help our customers make sense out of the mountain of data at their fingertips in order to deliver higher quality care at a lower cost.

Ranked as a best place to work over 27 times (and counting!), Prominence’s culture provides consultants with a supportive environment that allows you to innovate and grow your career in healthcare IT. Additional information is available on our website.

As a member of our Epic Consulting team, you’ll work closely with our customers to implement and optimize their Epic workflows. In addition to your Epic project work, you will help mentor and grow our customer’s teams,
** escalate
* * issues, and guide projects to a successful outcome.

Perform Epic-related consulting and advisory services, including but not limited to the following:

• Serve as the primary support contact and subject matter expert for Epic Clinical Documentation, working under the direction of the customer’s team lead and manager.
• Configure, build, and install the application, and coordinate all issues that arise for the application area during the project.
• Analyze clinical workflows and understand the policies, procedures, and constraints of the operations the application supports.
• Investigate and document operational specifications and application functionality in precise detail.
• Analyze new Epic releases to determine how workflows should change, and build and populate tables during system configuration.
• Conduct system testing and conversion data validation.
• Develop and document internal procedures and establish change control processes for the application.
• Develop training aids and train end users on workflows and use of the application.
• Troubleshoot end-user problems and questions during training, go-live, stabilization, and ongoing support, including 24/7 support periods.
• Coordinate with other clinical application teams, including on interoperability with third-party systems and devices.
• Additional duties as may be required to successfully deliver a project.
• May be invited to participate in corporate functions, events, and meetings.

• Active Certification:
  Epic Care Inpatient Clinical Documentation
• Hands-on experience building and supporting Epic Clinical Documentation
• Experience supporting end-user training, go-live, and stabilization
• Skilled communicator who makes decisions both independently and in collaboration with others at all levels of a project
• Strong attention to detail
• Sound judgment, a bias to action, and a track record of practical solutions to hard problems
• Enjoys helping users learn and adopt new workflows
• Ability to work Monday through Friday, 8:00 AM to 5:00 PM Pacific
• Ability to work onsite on a rotational basis and attend occasional onsite events, as determined by the customer
• Demonstrated ability to deliver…