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Senior IT Service Improvement Analyst

Job in Phoenix, Maricopa County, Arizona, 85001, USA
Listing for: FTI Consulting
Full Time position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    IT Business Analyst, Systems Analyst
Salary/Wage Range or Industry Benchmark: 71000 - 129000 USD Yearly USD 71000.00 129000.00 YEAR
Job Description & How to Apply Below

FTI Consulting is seeking a Senior Analyst, Continual Service Improvement (CSI) within Corporate Information Technology Group – Global IT Customer Services.

This hands-on role leads service improvement initiatives across Global Customer Services, partnering with coaches, IT teams and business stakeholders to measure service performance, improve ITSM processes, strengthen reporting, and deliver enhanced value to the business.

We would love to welcome a new Senior IT Service Improvement Analyst to our team in United States.

For the Senior IT Service Improvement Analyst position at FTI Consulting, we are reviewing applications now.

Step into the Senior IT Service Improvement Analyst role at FTI Consulting in United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

Position Requirements
10+ Years work experience
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