Enterprise Email and Domain Management; EEDM) Lead

Enterprise Email and Domain Management (EEDM) Lead

#26-3387

Multiple Locations

Phoenix , Arizona , United States

Washington D.C. , United States

This is a full-time direct hire position and you must possess or be capable of obtaining a Top Secret clearance. We are not able to offer visa sponsorship, 1099 status, or work with C2C for this role.

Why WWT?

At World Wide Technology, we work together to make a new world happen.

Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Government Services Team and why join?

Our Government Services team provides cleared resources with a global reach to federal civilian, Department of Defense (DoD), and intelligence community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission-critical systems.

Location:

Chandler, AZ or Washington, DC (fully on-site)

What will you be doing?

You will be supporting the Department of Homeland Security (DHS) Information Technology infrastructure. As the
Enterprise Email and Domain Management (EEDM) Lead
, you will be responsible for technical oversight of enterprise messaging, directory services, domain administration, identity-related operational activities, and associated service continuity requirements. The EEDM Lead will coordinate Microsoft 365, Exchange, Active Directory, and applicable Azure Active Directory administration through documented operational procedures, approved configuration baselines, access controls, monitoring, and Change Management. Team EEDM Lead will use authorized administrative tools, service management records, and operational monitoring to identify messaging and directory service degradation, configuration inconsistencies, access-related issues, and restoration requirements.

The EEDM Lead will need to coordinate incidents affecting network connectivity, enterprise systems, or dependent applications with cybersecurity personnel and other engineering teams. The EEDM Lead will maintain technical oversight of approved automation, backup and restoration procedures, configuration changes, and operational documentation to protect enterprise service availability and integrity.

RESPONSIBILITIES:

• Leverage experience applying enterprise-level Microsoft 365 administration, configuration governance, and technical coordination.
• Apply expertise to authorized Microsoft 365 security administration, and enterprise messaging administration and operational service management.
• Apply Power Shell administration expertise to authorized Active Directory, Exchange, and Microsoft Office 365 activities, including configuration management, operational maintenance, and controlled automation.
• Use Microsoft Office 365 administration experience to maintain messaging services, coordinate operational changes, and support service availability and security requirements.
• Coordinate backup and restoration procedures, validate recovery readiness, and maintain documented restoration practices appropriate to assigned enterprise services.
• Apply Windows and Active Directory Power Shell scripting…