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AI CX Lead: Chatbots, Automation & Service Excellence

Job in Phoenix, Maricopa County, Arizona, 85001, USA
Listing for: Zeal Group
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 90000 - 150000 USD Yearly USD 90000.00 150000.00 YEAR
Job Description & How to Apply Below

Zeal Group, a global financial services firm, is hiring an AI Client Experience Manager to lead AI-driven customer service initiatives. You will own the AI and automation roadmap for the Client Experience function and collaborate with the Head of Client Experience and cross-functional teams.

The role requires 4+ years in CX or related fields, hands-on experience with chatbots, and familiarity with Zendesk, Intercom, or Salesforce Service Cloud.

We invite applications for the AI CX Lead:
Chatbots, Automation & Service Excellence position located in United States.

This Full Time opportunity is for the AI CX Lead:
Chatbots, Automation & Service Excellence role at Zeal Group.

We are seeking a motivated AI CX Lead:
Chatbots, Automation & Service Excellence to join Zeal Group in United States.

Consider building your career as a AI CX Lead:
Chatbots, Automation & Service Excellence at Zeal Group.

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