Regional IT Support Lead: Elevate Firm Tech & Support
Listed on 2026-11-01
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IT/Tech
IT Support, Systems Administrator
Ascend is seeking a Regional IT Support Lead to act as a senior, hands-on member of the regional service desk and primary IT relationship owner for Partner Firms in the region.
You will spend ~80% of time working tickets with L2 technicians, supervise queue health, coach the team, and own escalations to ensure timely, high-quality support across the firms.
The role reports to the Manager of IT End User Services and includes monthly meetings with the Regional President.
We would love to welcome a new Regional IT Support Lead:
Elevate Firm Tech & Support to our group in United States.
This posting is for the Regional IT Support Lead:
Elevate Firm Tech & Support role at Ascend Partner Firms, based in United States.
We are looking to fill the Regional IT Support Lead:
Elevate Firm Tech & Support position at Ascend Partner Firms in United States.
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