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Technical Support Engineer — Associate

Job in Phoenix, Maricopa County, Arizona, 85001, USA
Listing for: HealthEdge
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Health Edge is seeking an entry-level frontline product and technical support specialist to diagnose issues, resolve tickets, and ensure SLA adherence. You will troubleshoot, collaborate cross-functionally, and escalate when needed while maintaining clear communication.

The role also involves contributing to knowledge base documentation and developing reusable scripts to improve team efficiency. A Bachelor's in IT/CS/Engineering with 0–2 years of experience is required.

We are currently recruiting a Technical Support Engineer — Associate for our team in United States.

The position is based in United States.

This opportunity is part of our work in Sales, IT & Technology.

The advertised compensation is 55.000 - 75.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Technical Support Engineer — Associate role in the description above.

Position Requirements
10+ Years work experience
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