Distribution Technician

Job Title Distribution Technician l Phoenix AZ 85040 3 Months

Job Responsibilities Follow approved work instructions and training requirements for C6 MCOT Monitor software upgrades. Prepare monitors for software update activities by confirming the device is powered, connected to the appropriate Wi-Fi network, and has sufficient battery level. Access Config App and supported device settings as instructed to initiate or support the software update process. Assist with automatic update checks, service mode entry, configuration updates, video checks, monitor data purging, and Monitor App launch steps as defined in the process.

Perform model-specific update steps for supported devices, including Samsung Galaxy A10e, Samsung Galaxy A13, or similar supported monitors. Respond appropriately to update prompts, permission screens, retry messages, and required settings changes during the update process. Verify that the monitor returns to normal operation after completion of the software update or service process. Escalate any device, network, software, passcode, settings, or update issues to the Manager/Supervisor or designated Distribution personnel.

Maintain device handling discipline to prevent damage, data concerns, or process deviations. Support record retention requirements by following local documentation practices and applicable record control procedures.