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Level 2 IT Support Analyst — Windows, macOS & M365

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Dawar Consulting
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below

Dawar Consulting in Phoenix, AZ is seeking an IT Support Analyst – Level 2 to provide advanced technical support in an enterprise IT environment. You will troubleshoot escalated hardware, software, and network issues, manage incident queues in Service Now, and support Windows 10/11, macOS, Microsoft 365, and VPN connectivity.

This role serves as a Level 2 escalation point, works with Active Directory, Azure AD, endpoint management tools (SCCM/Intune/Jamf), and conference room technology.

This role is for the Level 2 IT Support Analyst — Windows, macOS & M365 role at Dawar Consulting.

The Level 2 IT Support Analyst — Windows, macOS & M365 position in the IT & Technology field is open for applications.

We have an opening for a Level 2 IT Support Analyst — Windows, macOS & M365 in Phoenix, AZ, United States within IT & Technology.

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