Product Manager, Business Intelligence

This is a remote role from anywhere in the US.

For over 25 years, NEOGOV has been at the forefront of public-sector innovation, building technology that helps government and education organizations work smarter, move faster, and better serve their communities.

We are a team of cutting-edge technologists, operators, and problem-solvers with top-tier skills and a shared ambition: to build the most efficient operating model in Gov Tech. We combine deep public-sector expertise with modern SaaS practices, AI-enabled workflows, and a relentless focus on execution.

At our core, we are a people-first company. We empower our customers to support the public servants they employ, the communities they serve, and the talented teams that bring our platform to life.

Our solutions support the entire employee journey, from hire to retire. By transforming complex HR and compliance workflows into simple, intuitive experiences, we help public-sector organizations reduce friction, improve efficiency, and focus on what matters most: making a difference.

This posting is for an existing vacancy.

We're seeking a Product Manager, Analytics & Reporting to drive the strategy, adoption, and continuous evolution of NEOGOV's core data intelligence capabilities. In this role, you will lead cross-functional alignment between Product, Design, and Engineering to deliver dashboards, advanced analytics, and AI-driven insights that empower public sector decision-makers.

You’ll leverage your deep expertise with modern data platforms — including Looker, Snowflake, data lakes, and generative AI features — to build scalable analytics tools and transform complex data into actionable workforce insights.

As the PM over the A&R platform and products you will act as the bridge between internal product managers, and their end customers, negotiating with R&D, to deliver against a roadmap and strategy while adjusting to market needs.

• Define and execute the multi-year roadmap for NEOGOV's Analytics and Reporting platform, leveraging Looker and Snowflake built on top of an enterprise data lake infrastructure.
• Identify and deliver AI-powered capabilities (such as natural language querying, automated anomaly detection, and predictive reporting) to make data insights effortless for non-technical users.
• Maintain data governance, intake standards, and SLA guidelines to support embedded analytics across internal product suites and external customers.
• Assist in migration from old tooling to the new A&R architecture

• Looker & BI Integration:
  Oversee Looker LookML model definitions, dashboard templates, embedded analytics, and self-service BI user experiences across NEOGOV products.
• Snowflake & Data Lake Infrastructure:
  Partner with Data Engineering to optimize data modeling, ELT/ETL pipelines, data warehousing in Snowflake, and query performance over cloud data lakes.
• AI Feature Innovation:
  Collaborate with Data Science and Engineering to integrate LLMs, smart summaries, and predictive algorithms into reporting workflows.
• Data Security & Compliance:
  Ensure all analytics and AI capabilities maintain strict public-sector compliance, row-level security, and data privacy standards.

• Systems Thinking:
  The ability to map out how a single platform change impacts multiple downstream applications.
• Technical Communication:
  Excellent capability to translate complex engineering constraints into plain language and vice versa.
• Drive alignment across Product, UX, and Engineering to increase analytics adoption and create a data-driven culture across subscribing applications.
• Track key operational and product metrics, including query response performance, AI feature usage,…