Senior Program Manager

About Task Us:
Task Us is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, Task Us serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, Fin Tech, and Health Tech. The People First culture at Task Us has enabled the company to expand its workforce to approximately 60,000 employees globally.

Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at Task Us understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

At Task Us, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within Task Us.

Join our team today and experience firsthand our dedication to supporting People First.

Salary Range: per year.

• medical insurance
• dental insurance
• vision insurance
• 401(k) with company match
• paid time off including vacation, sick leave, and holidays

This position is expected to remain open until 12-09-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.

The Senior Program Manager will lead and execute Task Us’ LX Design strategy and initiatives. This role will bring a wealth of experience in e-learning, instructional design, and technology, demonstrating strategic leadership in driving the development and implementation of innovative and effective digital learning programs.

• Strategic Leadership:
  Develop and execute a forward-thinking e-learning strategy aligned with organizational goals and objectives. Provide vision and leadership in shaping the future of digital learning within the organization.
• Program Development and Design:
  Oversee the design and development of engaging and effective e-learning content, ensuring alignment with instructional design principles and adult learning theories. Collaborate with instructional designers and subject matter experts to create high-quality digital learning experiences.
• Technology Integration and Innovation:
  Evaluate and integrate emerging technologies and tools to enhance the effectiveness of e-learning initiatives. Drive innovation in the use of technology to improve the overall learning experience.
• Team Leadership:
  Lead and inspire a team of e-learning professionals, providing strategic direction, mentorship, and professional development opportunities. Foster a collaborative and innovative work environment within the e-learning team.
• Quality Assurance:
  Establish and maintain high-quality standards for e-learning content, delivery, and assessments. Implement rigorous quality assurance processes to ensure continuous improvement.
• Collaboration with Stakeholders:
  Collaborate with executive leadership, department heads, and subject matter experts to identify training needs and ensure alignment with organizational objectives. Communicate the impact and benefits of e-learning initiatives to organizational leaders.
• Training Delivery and Facilitation:
  Occasionally facilitate training sessions, modeling best practices in digital learning delivery. Help ensure trainers are well-equipped and trained to deliver e-learning content effectively.
• Assessment and Evaluation:
  Implement assessment tools and analyze evaluation data to measure the effectiveness of e-learning programs. Use data-driven insights to make continuous improvements to digital learning initiatives.
• Reporting and Analytics:
  Develop and maintain reporting mechanisms to track and analyze key performance indicators related to e-learning effectiveness. Utilize analytics for…