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Auto Loan Account Specialist; Bilingual EN​/ES

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: upgrade
Full Time position
Listed on 2026-10-06
Job specializations:
  • Language/Bilingual
    Bilingual, Spanish Customer Service
  • Customer Service/HelpDesk
    Bilingual, Spanish Customer Service, Customer Service Rep
Job Description & How to Apply Below
Position: Auto Loan Account Specialist (Bilingual EN/ES)

Upgrade is seeking an Auto Loan Account Specialist in Phoenix to provide best-in-class service by phone and email on account status, payments, and related inquiries. You will collaborate with management and teammates to assist customers efficiently and accurately.

Key qualifications include 2+ years in customer service, 1+ years in auto servicing collections, and fluency in English and Spanish. High school diploma required; bachelor's degree preferred. FDCPA/FCRA knowledge is a plus.

We are seeking a motivated Auto Loan Account Specialist (Bilingual EN/ES) to join upgrade in Phoenix, AZ, United States.

We invite applications for the Auto Loan Account Specialist (Bilingual EN/ES) position located in Phoenix, AZ, United States.

The following opportunity is for a Auto Loan Account Specialist (Bilingual EN/ES) with upgrade.

Our group is growing, and we are hiring a Auto Loan Account Specialist (Bilingual EN/ES) in Phoenix, AZ, United States.

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