SPECIAL AGENT

AZ DEPARTMENT OF INSURANCE AND FINANCIAL INSTITUTIONS

The Department of Insurance and Financial Institutions licenses, monitors, investigates, examines, and ensures the safety and soundness of regulated entities. The Department also helps resolve consumer complaints against financial-services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support State government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors.

Our mission is to help Arizonans receive the benefits and protections to which they are legally entitled by enforcing insurance and financial institution laws and by providing information and assistance and to combat vehicle theft.

100 North 15th Avenue Phoenix, Arizona 85007

Hourly Pay Rate: $39.23

Grade: 21

Closing date: 1/30/26

This position is regarded as a State law enforcement contact point for information specific to Civil and Criminal Insurance Codes and Industry Regulations. Applicants for the special agent position must be AZPOST certified peace officers or within 3 years of active certification. Applicants must pass an oral board interview, pre-employment interview, background check; to include polygraph examination, AZPOST medical and drug testing.

Under the general supervision of the Special Agent Supervisor, agents perform statewide, national, and, at times, international investigations. The position requires working with a high degree of independence as well as with other state, local and federal law enforcement partners. The work involves long hours of research, interviewing suspects, hostile witnesses, and making arrests.

At times agents are required to work fluctuating work schedules, and may involve danger while working undercover. Travel is required throughout the State of Arizona, including interstate and international journeys at times.

This position is distinguished from other investigator classes by its responsibility for writing affidavits to obtain warrants, court-authorized searches, seizures, wiretaps, and arrests.

The highly complex nature of the investigations are not limited to agency-specific violations. Agents may be called upon to conduct follow-up investigations in foreign countries. Case expertise requirements include but are not limited to an intricate knowledge of investigating financial crimes, document crimes, workers compensation fraud, life insurance fraud, vehicle theft fraud, illegal enterprises, and organized criminal syndicates.

This position requires investigation to articulate details of an investigation and problem solve with supervisors, prosecuting attorneys and at times defense attorneys and other law enforcement agencies.

• Confer with prosecuting attorneys (e.g. Asst. Attorney General, county prosecutors) concerning investigations
• Interviewing victims, witnesses and suspects on the telephone or in person. Planning case strategy
• Preparing and serving search warrants; conducting searches; seizing and securing evidence
• Engaging in undercover investigation operations; conducting surveillance of case suspects
• Preparing arrest warrants; physically arresting suspects and booking suspects in jail
• Testifying in criminal, civil and administrative proceedings
• Managing case files and evidence; preparing case reports
• Reviewing information and documents; analyzing data
• Other duties as assigned as related to the position

• Knowledge of civil and criminal laws applicable in the State of Arizona, particularly Arizona Revised Statutes (ARS title 13 and 20), Federal and local laws concerning fraud, misrepresentation, theft, embezzlement, money laundering, participating in a criminal enterprise and racketeering
• Knowledge and experience applying methods, techniques, in a criminal investigation involving white-collar or organized crime
• Knowledge of Arizona Criminal Justice Information System ACJIS policies, procedures, guidelines and system
• Knowledge of the rules of evidence and the proper control of the chain of evidence
• Knowledge of principles, practices and priorities of case management
• Knowledge of court procedures, practices, rules and traditions
• Knowledge of word-processing and spreadsheet software

• Skill in communicating professionally and diplomatically, under difficult and even contentious circumstances
• Skill in applying methods and techniques of undercover law enforcement work and surveillance
• Skills in analyzing documents and records

• Ability to work as part of a team of investigators (requiring interpersonal skills) as well as independently
• Ability to use computing and communications (telephone, two-way radios, fax, etc.) equipment
• Ability to control behavior under unusually difficult and dangerous circumstances
• Ability to safely…