Spares Demand Planning Supervisor

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

• Lead and develop a team of spares demand planners, providing coaching, performance management, and career development support.
• Learn and apply product expertise across New Product Introduction (NPI), Volume Manufacturing, and Mature Product Life cycles to ensure the optimal spares inventory is planned and stocked at the right place at the right time to support our global customers.
• Own end‑to‑end spares demand planning execution for assigned product lines, ensuring alignment between installed base trends, failure behavior, and business priorities.
• Translate high‑level business objectives and service targets into actionable demand plans that drive inventory, replenishment, and repair strategies.
• Monitor and report on metrics and KPIs such as fill rate performance, inventory levels, and forecast accuracy.
• Continuously conduct Root Cause / Corrective Action analyses to identify improvement opportunities.
• Partner closely with Supply Planning, Product Support Organization (PSO), Services Operations, Finance, and Regional stakeholders to understand critical planning inputs, align plans, communicate risk, and resolve demand‑supply gaps.
• Act as the primary escalation point for complex demand issues, including ramps, part transitions, non‑recurring demand, and forecast anomalies.
• Drive continuous improvement of demand planning processes, data quality, planning assumptions, process & governance documentation and system usage.
• Support and influence cross‑functional forums and governance routines (e.g., spares master schedule reviews, exception approvals, and Executive readouts).
• Ensure planning methodologies appropriately balance customer availability, cost, and risk, leveraging historical demand patterns, installed base data, relevant insights, and forward‑looking signals.
• Provide clear, concise communication of demand insights, risks, and trade offs to leadership and stakeholders.

• Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or a related field.
• 5+ years of experience in demand planning, supply chain planning, or a related analytical role.
• 2+ years of experience managing or supervising employees, or demonstrated experience leading teams and work streams.
• Demonstrated experience developing and executing demand plans that directly impact inventory, service levels, and financial performance.
• Proficiency in data analysis and forecasting concepts.
• Comfortable operating in an ambiguous, fast‑paced environment with competing priorities.
• Strong written and verbal communication skills, including executive‑level presentations.
• Ability to work effectively across global teams and time zones.
• Partner with Advanced Analytics Teams to develop sophisticated analytical tools, dashboards, and…