Command Center Operations Specialist

Our team has developed a robust culture of safety, professionalism and commitment to Diversity, Equity and inclusion (DEI). We expect all team members to champion Company standards of conduct and our inclusive culture. Transdev provides a broad range of services for the client’s autonomous driving testing and development efforts.

By joining Transdev, you will be on the ground floor of new technology that will shape the way people travel. And, at the same time, you will be helping implement and drive change for your community and the world. Autonomous vehicle operators and supervisors play an important role in enabling our Client to achieve its goal of developing and commercializing its autonomous driving technology, services, and passenger experiences.

Transdev shares the client’s commitment to safety and is continuing to strengthen and nurture a culture where safety is the top priority.

Benefits may vary depending on location policy. The below represents the standard Corporate Policy. Competitive compensation package of minimum $24.00 - Maximum $28.00

• Vacation: minimum of one (1) week
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

• The Control Center Dispatcher will be driving the goal of consolidating tasks for numerous global locations ensuring flawless execution of operations
• Assures that all service is performed as dispatched daily
• Action operational alerts from multiple business units, including ownership of Transdev and client fatigue and mobile device policies
• Monitor health of Client Autonomous Vehicle fleet and Transdev operators
• Support client’s operations leadership team in daily operations dispatch, including JIT staffing and mission assignments, assisting with validation testing, and communicating with various teams
• Review multiple data streams to identify operational performance gaps and assist with bridging to Client and Operations Leadership
• Ensures compliance throughout the division to global process standards and works on continuous improvement initiatives
• Maintains routine records and performs a variety of clerical work activities related to global Transdev operations
• Maintains high degree of confidentiality of all information
• All other duties as required

• High School Diploma or GED Required;
• Bachelor’s Degree from an accredited university preferred
• Degree in Communications, Business, Logistics, Operations, or related field - preferred

• Excellent written and verbal communication skills
• Ability to organize and prioritize dynamic workloads
• Impeccable attention to detail
• Experience communicating with people from multiple backgrounds
• Comfortable in team environments
• Proficiency with using a touchscreen smartphone (Android preferred but not required)
• Travel up to 20% of the time

• Regularly required to stand; walk; use hands to manipulate; handle or feel; reach with hands or arms; and talk and hear;
• Must be able to withstand working outdoors in inclement weather;
• Frequently required to sit;
• Occasionally required to climb or balance; stoop; kneel; crouch; or crawl and smell;
• Occasionally required to lift up to 45 pounds
• May work in extreme heat and cold, and in damp environment with moderate noise; and
• Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer.

• Must be 21 years old;
• All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive…