Director, Global Customer Repricing

Remote | Materials | Full Time

Posted 8 days ago

At Benchmark
, we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential.

At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You’ll be part of a collaborative and inclusive team that values your ideas and contributions.

The Director, Global Customer Repricing lead will guide the global approach for repricing current customer business. This role partners with Global Account Management (GAM) and Program teams to understand customer expectations, operational changes, and commercial priorities; coordinates with Supply Chain to align repricing strategies with strategic customer initiatives; and ensures consistent execution across sites. The position establishes global models, assumptions, timing, and governance, conducts quote-to-actual performance reviews, and drives fact-based actions that improve pricing accuracy, margin performance, customer alignment, and operational accountability.

• Lead the global current-customer repricing strategy, drive compliance and standardization across the business by establishing clear requirements, governance, and consistent execution practices.
• Partner with Supply Chain to align material, commodity, supplier, and market assumptions with strategic customer initiatives and repricing priorities.
• Coordinate with GAM and Program teams to translate customer expectations, contractual requirements, demand changes, and operational updates into clear repricing actions.
• Establish and maintain globally consistent repricing models, cost assumptions, methodologies, schedules, and review standards while addressing justified site or customer-specific requirements.
• Coordinate site-level teams to ensure aligned data inputs, ownership, timing, customer messaging, approvals, and implementation across global customer programs.
• Lead quote-to-actual reviews to compare approved pricing assumptions with realized material, labor, overhead, freight, and operational performance. Identify gaps, determine root causes, and coordinate corrective actions with Supply Chain, Operations, Finance, GAM, and Program teams.
• Develop reporting and performance metrics that provide visibility to repricing status, customer recovery, margin impact, timing, risks, and unresolved actions. Facilitate cross-functional reviews, resolve escalations, and drive timely decisions to support customer commitments and financial objectives.

• Bachelor's degree in Business Administration, Supply Chain, Finance, Engineering, Operations, or a related field; a master's degree is preferred.
• Minimum of 10 years of progressive experience in pricing, quoting, supply chain, finance, commercial operations, or program management within a global manufacturing environment.
• Demonstrated experience leading current-customer repricing, cost recovery, quote-to-actual analysis, or related margin improvement initiatives across multiple sites or regions.
• Experience influencing cross-functional teams and senior stakeholders in a complex, fast-paced, and matrixed organization.

• Strong financial, cost, and margin analysis skills, including the ability to interpret complex quote-to-actual variances and translate findings into actions.
• Advanced proficiency in Microsoft Excel, data analysis, reporting, and pricing or quoting systems.
• Excellent communication, facilitation, negotiation, and executive presentation skills.
• Strong program and project management capabilities to coordinate teams effectively and build strong partnerships with GAM and site teams.
• Ability to establish global standards while balancing customer, regional, and site-level operational requirements.
• Proven ability to lead through influence, manage competing priorities, resolve cross-functional issues, and drive accountability to defined timelines.

• Must be able to lift, carry, push, or pull up to 5 pounds 5% or less of the workday
• Must be able stoop, kneel, crouch, or…