BPO Production Planning BU Americas

The BPO Production Planning, BU America serves as the business owner for production planning processes across the APS and SAP S/4

HANA landscape. This role bridges Supply Chain, Manufacturing, and Information Technology to drive planning excellence, operational performance, and system adoption. The position is responsible for improving end-to-end planning processes, supporting APS implementation and optimization, and ensuring planning decisions deliver measurable business results in customer service, inventory, capacity utilization, productivity, and schedule reliability.

Essential Duties/Responsibilities:

Business Process Ownership Own and continuously improve end-to-end production planning processes across APS and SAP S/4

HANA environments.

Establish and maintain planning standards, governance, workflows, and business rules.

Drive process consistency while accommodating legitimate operational requirements across manufacturing sites.

Planning Systems & Optimization Support deployment, stabilization, and continuous enhancement of Advanced Planning and Scheduling (APS) solutions.

Partner with business and IT teams to define requirements, testing strategies, integrations, and process improvements.

Ensure planning systems accurately reflect manufacturing constraints, capacities, resources, and business priorities.

Operational Excellence Analyze planning performance and identify opportunities to improve service levels, inventory performance, production schedules, and resource utilization.

Lead root-cause analysis and implement corrective actions to address recurring planning issues.

Reduce manual processes, improve data quality, and increase planning efficiency.

Analytics & Decision Support Develop and maintain planning metrics, reports, and dashboards to support operational decision-making.

Monitor key performance indicators including schedule attainment, inventory levels, material availability, capacity utilization, lead times, and planning stability.

Translate data insights into actionable recommendations for business leaders.

Change Management & Training Develop user documentation, process guides, and training materials.

Provide training and coaching to planners, schedulers, and business users.

Drive system adoption and continuous improvement through effective stakeholder engagement.

Project Leadership Lead or participate in production planning, SAP S/4

HANA, APS, and operational improvement initiatives.

Coordinate activities across Supply Chain, Manufacturing, IT, and external implementation partners.

Manage project deliverables, risks, actions, and business readiness activities.

Other duties as assigned.

Required Qualifications:

Bachelor's degree in Supply Chain Management, Operations Management, Industrial Engineering, Business, Information Systems, or related field, or equivalent combination of education and experience.

Minimum 7 years of experience in production planning, supply chain management, and business process ownership within a manufacturing environment.

Strong knowledge of production planning, MRP, capacity planning, scheduling, inventory management, and manufacturing operations.

Experience supporting SAP S/4

HANA production planning or related supply chain processes.

Demonstrated ability to translate business requirements into process improvements and system solutions.

Strong analytical, problem-solving, communication, and stakeholder management skills.

Proficiency in Microsoft Excel and business intelligence/reporting tools.

Ability to manage multiple priorities in a fast-paced manufacturing environment.

Preferred Qualifications:

Experience implementing or supporting Advanced Planning and Scheduling (APS) solutions.

Experience integrating planning applications with SAP S/4

HANA.Experience supporting…