Warehouse Supervisor - Stevens Equipment Supply

WAREHOUSE SUPERVISOR - STEVENS EQUIPMENT SUPPLY

Stevens Equipment Supply, a member of Daikin Industries, is a wholesale distributor of equipment, parts, and supplies to industries including Residential and Light Commercial Heating & Air Conditioning, Hospitality and Refrigeration. We are seeking a skilled individual for our Warehouse Supervisor position for our Phoenix, AZ branch.

• Benefits are effective on day one for all full‑time direct hires
• Training programs are available to help guide team members and develop new skills
• Growth opportunities – immense opportunities to grow your career
• Part of a global company – our family brands are backed by Daikin Industries, Ltd.

• Manage and oversee the day‑to‑day operations of the warehouse including staffing and assigned duties of all personnel are completed on a daily basis in a timely and safe manner. Review and approve hours worked and PTO using Kronos.
• Responsible for building and maintaining morale in the warehouse by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch and local team. Develop employees’ skills and knowledge with proper training and guidance and assist them at reaching their full potential.
• Stay current with part number and line codes. Conduct cycle counts and keep dead stock at a minimum.
• Audit and report inventory while making recommendations on which items to order and restock.
• Process and document transactions and reports timely and accurately (cycle counts, inventory, driver records, safety incidents, damaged product, etc.).
• Ensure the safe use of warehouse equipment and employees are completing pre and post shift forklift and truck inspections as well as reporting any concerns. Maintain equipment and fix or replace malfunctioning equipment/trucks.
• Establish warehouse practices and protocols to achieve efficient warehouse operations.
• Communicate with other departments to ensure timely and safe shipment of products.
• Maintain working knowledge/understanding of company policies and procedures and employee handbook policies. Consult with Management and Human Resources for clarification as well as employee.
• Identify and implement continuous improvement processes.
• Keep up‑to‑date on the latest federal and state safety regulations.
• Assist with material handling at warehouse including lifting. May operate hand and power equipment for material handling to accommodate storage of products throughout warehouse. Load and unload trucks as needed.
• Perform other duties as assigned.

• Ensures work is aligned with the Director’s expectations, goals, and vision
• Accountable for implementation of policies, processes, and procedures for short‑term results
• Decisions and problem‑solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director
• Works on difficult to moderately complex issues and projects
• Provides guidance and training to subordinates
• Has authority to hire, recommend pay, establish performance and recommend for termination
• Level of signing authority established by company policy/guidelines.

• Proven leadership, coaching/mentoring, employee development and performance management skills
• Extensive knowledge of warehouse/inventory management
• Effective verbal and written communication skills and interpersonal skills
• Strong organizational and time management skills and ability to effectively delegate tasks
• High level of attention to detail and accuracy
• Excellent problem‑solving skills, with ability to apply sound judgment
• Strong working knowledge of MS Office including Outlook & Excel, Mincron and a scanner
• Proven customer service experience with high level of customer satisfaction; and positive relationship management skills
• High‑quality customer service skills with the ability to handle difficult customers in a positive manner
• Ability to safely operate a forklift with a valid forklift operators certification – internal certification as well as train and certify warehouse associates and drivers
• Ability to keep the warehouse organized, well stocked and free from any safety or security hazards
• Ability to perform…