Studio Manager

1 day ago – Be among the first 25 applicants

Schedule: Monday–Friday, fluctuation based on Front Desk Schedule, some weekends as needed.

• Monday–Friday:
  In-studio. Times fluctuate based on Front Desk Schedule (created by Studio Manager).
• Weekends:
  Minimum one Saturday and one Sunday in the studio per month (Friday or Monday off to accommodate).
• Lunch Break:
  One hour per day permitted for personal needs between 1–3 pm (e.g., meals, letting dog out).
• Appointments during work hours require manager approval.

Compensation:

• $45,000 salary.
• Two weeks PTO (manager approval required).

Studio Manager

Workshop Pilates Studios

The Studio Manager is responsible for ensuring the smooth daily operations of the studio while maintaining an exceptional client experience. This role blends leadership, facility management, and client engagement. The Studio Manager plays a critical role in driving studio success through operational excellence, staff development, and client‑focused initiatives.

• Oversee cleanliness and maintenance of all studio areas, including group workout rooms, bathrooms, lobby, vanity areas, laundry rooms, and parking lots.
• Schedule ongoing maintenance with approved vendors and address facility issues quickly and effectively.
• Manage studio inventory, place orders as needed, and stock shelves neatly.
• Quickly troubleshoot and solve unexpected maintenance issues using the 1‑3‑1 approach while effectively communicating with affected staff and clients.
• Maintain an organized workspace (Emails, Asana, Slack, Drive, etc.).
• Attend and collaborate in weekly/monthly/quarterly meetings with co‑workers and managers.
• Diagnose studio performance strengths and weaknesses and communicate needs/changes with necessary teams (Operations & Training/Development).
• Complete tasks on time unless otherwise discussed and deadline extended.

• Design and implement client‑focused initiatives such as loyalty programs, “surprise and delight” moments, call‑out cards, client appreciation board, and overall experience enhancements.
• Respond to client inquiries via email, including membership freezes, cancellations, and other service needs.
• Consistently attend classes from other instructors to maintain a high‑quality and consistent client experience.

• Hire, train, and manage front desk staff to deliver excellent service and efficiency in maintaining the studio space.
• Provide ongoing coaching and development for front desk employees.
• Field questions from instructors and support them in delivering the Workshop Pilates standard.
• Approve time sheets & commissions for front desk employees to submit to accounting team.

• Proven leadership or management experience, ideally in a hospitality‑driven, service‑focused environment.
• Strong organizational and problem‑solving skills.
• Ability to manage multiple priorities in a fast‑paced studio setting.
• Excellent communication and interpersonal skills.
• Passion for delivering exceptional client experiences.
• Demonstrates initiative, proactivity, and adaptability in a fast‑paced environment.

This role is best suited for a proactive leader who thrives in a community‑focused environment, enjoys blending operational responsibilities with hospitality, and is committed to elevating both the client and staff experience.

Mid‑Senior level

Other

Design, Art/Creative, and Information Technology

Wellness and Fitness Services

Referrals increase your chances of interviewing at Workshop Pilates by 2×.

Apply BELOW