Assistant Director, Admissions

Position Summary

The Assistant Director of Admissions is an entry‑level management track position at The Chicago School. The primary responsibility is successfully recruiting certificate and degree‑seeking students for their assigned group of programs, overseeing all phases of the admissions process from initial contact through enrollment, and providing the highest level of student engagement. This role also includes team leadership within the group, mentoring and training Admissions Representatives, and contributing to a dynamic, collegial team.

Assistant Directors assigned to a specific campus will have responsibilities on campus and are required to be present there. The role requires working evenings and weekends and occasional domestic travel.

• Recruiting: Successfully recruit new students for assigned programs; serve as the primary point of contact throughout the admissions process; complete a high level of outbound calls each day; respond to new student inquiries quickly; maintain consistent communication; conduct telephone‑based, virtual, and in‑person consultations to qualify prospective students, explain programs, advise on admission requirements, and ensure all paperwork is completed properly; provide superior customer service.
• Management: Effectively maintain the Salesforce database, document inquiry management, log calls and activities, and implement purposeful contact strategy; independently produce accurate applicant and inquiry reports, including forecasts; positively and professionally represent the university through all meetings and events.
• Support the supervisor by attending and facilitating meetings, and serving as the admissions point of contact.
• Train Representatives on product knowledge, technology, best practices, and other areas to improve new student recruitment.
• Develop admissions‑related messaging and content for training and student‑facing purposes.
• Assist the supervisor in assessing Representative performance.
• Perform other duties as assigned.

• A bachelor’s degree from an accredited college or university.
• Minimum of 3 years experience in admissions, including at least 1 year at a senior admissions representative level or higher.
• Strong communication and listening skills.
• Computer skills, including experience using customer relationship management systems and the ability to learn new systems quickly.

• A master’s degree from an accredited college or university.
• Demonstrated leadership experience.

Base compensation ranges from $56,000 to $61,000. Additional compensation factors may impact total compensation. Benefits include paid time‑off, medical and dental insurance coverage, life and disability insurance, a retirement plan with employer contribution, flexible spending accounts, and tuition reimbursement.

The Chicago School is an Equal Opportunity Employer.