Area Manager, Management Operations Management

Overview

Job Summary The Area Manager I is responsible for leading the day-to-day operations of multiple Air Methods bases across Phoenix Arizona. This is a bonus-eligible leadership position responsible for driving operational, safety, staffing, and financial performance across the assigned area. The base salary range for this position is $83,000 to $120,000.The Area Manager partners closely with Clinical, Aviation, Maintenance, Safety, and Sales leadership to maximize base readiness and in-service availability while ensuring the highest standards of safety and quality.

This role provides direct oversight of base operations, monitors financial and operational performance, supports regional strategy, and builds a strong customer-focused culture across each assigned location.

The ideal candidate is a hands-on, operational leader who can manage multiple locations, build strong cross-functional relationships, and drive accountability and consistent performance across a geographically dispersed territory..

Essential Functions and Responsibilities include the following.  Day-to-day oversight of Base Operations:

Responsible and accountable for the day-to-day base operations which includes ensuring all bases are in service, operating safely and providing positive customer experience

Provide consistent leadership focused on building an optimal and engaged culture at the local base level that exemplifies our core values and mission.  Communicates regularly with base staff to reinforce efficient base operations, job responsibilities and performance expectations

Drive Key Performance Indicators (KPIs) to maximize profit contribution  Accountable for the management and control of the P&L across assigned bases including expense and payroll controls.

Accountable for scheduling of base staff to ensure 100% coverage of assigned bases to optimize in-service rates and minimize overtime

Work closely with and in collaboration with Center or Excellence (COE) and Business Development to ensure compliance with all company policies and procedures; and maintain a high degree of customer satisfaction

Responsible for the recruitment, performance management, and teammate development for the area in collaboration with COE partners.  Regularly evaluates and manages employee relations issues, addressing low performing teammates, including termination.
Effectively coaches and models appropriate leadership behaviors

Oversee the supply chain and logistic needs for assigned bases, including the management of non-aviation, maintenance and clinical related activities and expenses.
Works with maintenance leadership in the planning of maintenance events and spare utilization to minimize any potential for base out of service events

Support Regional Director in the delivery of Scorecards to customers and is responsible for the execution of any needed action plans

Maintain and monitors business, medical and all other licenses required to do business. Accountable for compliance of discipline specific requirements as it relates to DOT and Non-DOT random and reasonable suspicion Coordinate base startups, moves and closures with regional leadership.  Facility repairs/maintenance and lease management.

Other Duties as assigned.

Additional job requirements:

Ability to be available 24/7 for operational requirements

Percentage of time spent traveling up to 70% or more depending on business needs

Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position.  All employees must follow Air Methods’ employment practices and policies.

Supervisory Responsibilities Directly supervises employees in the assigned area/region.  Carries out Supervisory responsibilities in accordance with the organization’s…