More jobs:
General Manager/Residential Program Director; BHRF
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-10-12
Listing for:
Sena Home Care
Full Time
position Listed on 2026-10-12
Job specializations:
-
Management
Healthcare Management -
Healthcare
Healthcare Management
Job Description & How to Apply Below
SENA HOME CARE is seeking an experienced and driven
General Manager / Residential Program Director
to oversee, manage, and scale our behavioral health residential facility network. This role combines hands-on operational leadership with strict regulatory oversight, ensuring our multi-site residential footprint maintains total compliance while providing exceptional care. The ideal candidate brings an extensive background in Arizona behavioral health facility management, a strong command of state regulations, and a proven track record of supervising day-to-day operations.
Responsibilities
- Daily Facility Operations:Oversee the day-to-day management, logistics, and staffing across the multi-site residential network, ensuring environments remain safe, organized, and optimized for adult care.
- Regulatory Compliance:Direct and maintain all licensing workflows under strict
ADHS Title 9and
AHCCCS
frameworks. Manage facility readiness for state audits, municipal building safety reviews, and Fire Marshal inspections. - SOP & Form Enforcement:Implement, refine, and enforce company-wide Standard Operating Procedures (SOPs), shift logs, and operational forms to bulletproof the organization against compliance risks.
- Intake & Network Tracking:Manage and coordinate resident care pipelines in alignment with core referral networks (such as Terros Health, UPC, CBI, Copa Health, and Lifewell).
- Provider Enrollment Support:Oversee administrative tracking for AHCCCS/APEP provider enrollment and healthcare credentialing revalidations across the company footprint.
- Experience:Minimum of 3 to 5+ years of direct, hands-on management experience in a Behavioral Health Residential Facility (BHRF) setting or adult residential care program.
- Regulatory Knowledge:Strong working knowledge of
Arizona Department of Health Services (ADHS)regulations, clinical charting compliance, and experience managing statements of deficiencies or plans of correction. - Education:A Bachelor's or Master's degree in Healthcare Administration, Social Work, Nursing, or a related field is
highly preferred but not required
. Strong, proven industry experience and a track record of successful facility leadership will be prioritized. - Skills:Excellent leadership and team management capabilities, strong problem-solving skills, and the clear communication necessary to manage both daily staffing and state regulatory inspectors.
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