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General Manager​/Residential Program Director; BHRF

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Sena Home Care
Full Time position
Listed on 2026-10-12
Job specializations:
  • Management
    Healthcare Management
  • Healthcare
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 110000 - 170000 USD Yearly USD 110000.00 170000.00 YEAR
Job Description & How to Apply Below
Position: General Manager / Residential Program Director (BHRF)

SENA HOME CARE is seeking an experienced and driven
General Manager / Residential Program Director
to oversee, manage, and scale our behavioral health residential facility network. This role combines hands-on operational leadership with strict regulatory oversight, ensuring our multi-site residential footprint maintains total compliance while providing exceptional care. The ideal candidate brings an extensive background in Arizona behavioral health facility management, a strong command of state regulations, and a proven track record of supervising day-to-day operations.

Core

Responsibilities
  • Daily Facility Operations:Oversee the day-to-day management, logistics, and staffing across the multi-site residential network, ensuring environments remain safe, organized, and optimized for adult care.
  • Regulatory Compliance:Direct and maintain all licensing workflows under strict
    ADHS Title 9and
    AHCCCS
    frameworks. Manage facility readiness for state audits, municipal building safety reviews, and Fire Marshal inspections.
  • SOP & Form Enforcement:Implement, refine, and enforce company-wide Standard Operating Procedures (SOPs), shift logs, and operational forms to bulletproof the organization against compliance risks.
  • Intake & Network Tracking:Manage and coordinate resident care pipelines in alignment with core referral networks (such as Terros Health, UPC, CBI, Copa Health, and Lifewell).
  • Provider Enrollment Support:Oversee administrative tracking for AHCCCS/APEP provider enrollment and healthcare credentialing revalidations across the company footprint.
Qualifications & Experience
  • Experience:Minimum of 3 to 5+ years of direct, hands-on management experience in a Behavioral Health Residential Facility (BHRF) setting or adult residential care program.
  • Regulatory Knowledge:Strong working knowledge of
    Arizona Department of Health Services (ADHS)regulations, clinical charting compliance, and experience managing statements of deficiencies or plans of correction.
  • Education:A Bachelor's or Master's degree in Healthcare Administration, Social Work, Nursing, or a related field is
    highly preferred but not required
    . Strong, proven industry experience and a track record of successful facility leadership will be prioritized.
  • Skills:Excellent leadership and team management capabilities, strong problem-solving skills, and the clear communication necessary to manage both daily staffing and state regulatory inspectors.
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