Director, Client Support Center - Hybrid Strategy & Ops
Listed on 2026-10-12
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Management
Corporate Strategy, Change Management, Project & Program Management, Banking & Finance
First Citizens Bank is hiring a Director for the Client Support Center to lead a multi-channel client servicing organization within Client Advisory Services and Enterprise Operations. The role focuses on delivering compliant, high-quality client experiences across voice and digital channels.
The Director will drive the contact center strategy, partner with product, technology and risk teams, and modernize servicing capabilities to improve end-to-end client journeys.
We invite applications for the Director, Client Support Center
- Hybrid Strategy & Ops position located in Phoenix, AZ, United States.
We have an opening for a Director, Client Support Center
- Hybrid Strategy & Ops in Phoenix, AZ, United States within Sales.
This role, Director, Client Support Center
- Hybrid Strategy & Ops at First Citizens Bank, could be your next opportunity.
Are you ready to take on the Director, Client Support Center
- Hybrid Strategy & Ops role at First Citizens Bank?
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