Office Manager; Phoenix, AZ

Join our Phoenix office as our Office Manager and be a key partner to local leadership in running a high-performing, client-focused operation. In this role, you will lead day-to-day office management; build trusted relationships with attorneys and business professionals; oversee staffing, supervision, and hiring; support attorney recruiting; and contribute to financial management and operations. The ideal candidate is a proactive problem-solver, trusted advisor, and strong people leader who thrives in a fast-paced professional services environment.

If you bring strong administrative, managerial, and leadership skills, and thrive in a fast-paced, professional environment, then we'd welcome the opportunity to meet you.

• Manage office operations, including determining appropriate staffing levels, and partnering with Human Resources to recruit for open positions.
• Assess office needs and concerns through regular meetings with office leadership, attorneys, and business professionals.
• Act as liaison between the office and building property manager to communicate facilities and security requirements and updates.
• Assist with budget planning and monitoring office expenses.
• Review and approve expense reimbursements in accordance with firm policies.
• Provide onboarding and training regarding firm policies and office procedures; coordinate training for job-specific requirements.
• Conduct employee evaluations, administer merit increases, and work with Human Resources to counsel business professionals who are not meeting the firm's standards.
• Coordinate and manage workload allocation within the office, including overtime and coverage for absences.
• Consult with business professionals to resolve problems, and, where appropriate, act as facilitator to resolve conflicts with attorneys.
• Act as primary contact between the office and Dorsey administration by answering questions and facilitating problem solving.
• Support and advance the Firm's dedication to inclusion and wellness.
• Plan office events and other activities to foster employee engagement.
• Assist with summer associate recruiting program.
• Assist the Marketing department with event management, including seminars, receptions, and special events.
• Assist with processing Dorsey Foundation applications and renewals.
• Assist with occasional real estate projects, office moves, office expansion and/or downsizing.
• Perform additional responsibilities and projects as assigned to support office and firm objectives.

• Bachelor's degree and/or at least 5 years of related supervisory/management experience, preferably in a law firm.
• Successful experience in implementation of management policies, practices, procedures, and systems.
• Strong administrative, management, and leadership abilities.
• Strong collaboration skills and ability to provide general management direction and strategic guidance to lawyers, managers, and business professionals.
• Ability to anticipate and identify problems/issues; recommend and implement solutions/alternative courses of action.
• Ability to maintain confidentiality with sensitivity and discretion, sometimes dealing with difficult management decisions and situations.
• Strong client service focus and commitment to Dorsey's dedication to inclusion and wellness.
• Excellent conflict management, coaching and interpersonal skills.
• Excellent oral and written communication skills.
• Ability to maintain effective working relationships with all levels of Firm personnel in a team environment.
• Ability to facilitate individual and group meetings.
• Ability to meet deadlines, synthesize information, delegate, follow up and monitor projects.
• Ability to manage multiple priorities and projects; ability to work under pressure.
• Excellent technical skills, including Microsoft Office.
• Ability to work in office 100% for the work week (five days per work week).

Dorsey & Whitney is a global law firm with over 650 lawyers across 22 offices in the United States, Canada, Europe and Asia. We provide strategic legal counsel to companies worldwide across a diverse range of industries, including banking & financial institutions; development & infrastructure; energy & natural resources; food, beverage & agribusiness; healthcare & life sciences; and technology.

Dorsey offers opportunities for advancement within a collaborative and dynamic environment, with competitive pay and excellent benefits. Our benefits are available to business professionals working 17+ hours/week along with their…