Senior Director, Distribution Center

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change.

Constantly grow as you work hard for a mission that matters at a company where you matter.

As Senior Director, Distribution Operations, you will shape how Axon scales its global distribution capabilities while leading safe, reliable, and cost-effective distribution execution across the Americas. You will connect enterprise strategy with operational delivery to strengthen customer fulfillment, manufacturing support, inventory integrity, and resilience as the business grows.

This role carries two complementary mandates: serve as the global subject matter expert for distribution operations, establishing standards and guiding capability development across regions; and lead Americas distribution operations, with accountability for regional service, safety, quality, cost, capacity, and people performance. Global impact is delivered through standards, governance, and partnership with regional leaders; direct operating accountability is focused on the Americas.

You will build a scalable operating model across company-operated and third-party distribution facilities, develop leaders, and champion a culture of accountability, collaboration, and continuous improvement. Your leadership will help advance Axon’s mission to protect life.

• Define the global operating framework. Establish distribution standards, process ownership, and maturity roadmaps spanning receiving, put-away, storage, replenishment, picking, packing, shipping, and inventory control.
• Set performance standards and governance. Define common KPIs, reporting definitions, operating reviews, and escalation mechanisms that enable consistent performance assessment and sharing of best practices across regions.
• Shape network and capacity strategy. Partner with Supply Chain, Finance, and regional teams on distribution footprint, capacity planning, facility design, insource-versus-outsource decisions, and business cases for expansion.
• Guide technology and transformation. Define operational requirements and priorities for WMS, TMS, ERP integration, automation, and analytics. Partner with technology teams and regional leaders to standardize processes and realize measurable benefits.
• Advance global operational excellence. Lead cross-regional improvement initiatives and establish repeatable approaches to Lean, standard work, root-cause problem solving, launch readiness, and operational risk management.
• Own regional operating performance. Lead the Americas distribution network through site and functional leaders, ensuring reliable execution of inbound receiving, inventory management, manufacturing replenishment, and outbound customer fulfillment.
• Translate growth into execution. Develop and deliver regional operating plans, budgets, staffing strategies, and capacity plans aligned with demand, customer commitments, and manufacturing requirements; lead peak readiness and new-site ramp-up.
• Deliver financial and partner performance. Own regional distribution operating budgets and productivity improvement plans. Establish service expectations and performance reviews for third-party logistics providers, partnering with Procurement and other stakeholders on commercial decisions.
• Protect inventory integrity and…