District Manager of Personal Training

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District Manager of Personal Training

The District Manager of Personal Training is responsible for driving the performance, growth, and operational success of the Personal Training departments across multiple Mountainside Fitness locations. This position provides leadership, coaching, and accountability to Fitness Managers and personal training teams to achieve company goals for revenue, client retention, training session production, and member satisfaction.

The ideal candidate is a results-driven fitness leader who understands personal training sales, team development, client experience, and multi-unit operations. This individual leads by example, develops strong leaders, identifies opportunities for growth, and ensures consistent execution of Mountainside Fitness standards across their district.

Leadership & Team Development

• Lead, coach, and develop Fitness Managers and personal training teams across assigned locations.
• Establish clear performance expectations, goals, and accountability for each department.
• Identify leadership development opportunities and build a strong pipeline of future Fitness Managers and personal training leaders.
• Conduct regular club visits, one-on-one meetings, and performance reviews to evaluate progress and provide actionable feedback.
• Support recruitment, interviewing, onboarding, training, and retention of qualified personal training staff.
• Foster a positive, professional, and performance-driven culture that aligns with Mountainside Fitness values.
• Drive personal training revenue and departmental profitability across assigned clubs.
• Monitor key performance indicators, including personal training sales, session production, client retention, trainer productivity, and departmental payroll.
• Partner with Fitness Managers to establish sales strategies, improve closing ratios, generate leads, and increase client participation.
• Evaluate departmental performance, identify trends, and implement action plans to address opportunities and deficiencies.
• Ensure consistent execution of personal training consultations, assessments, follow-up, and client conversion processes.
• Develop strategies to increase personal training penetration and maximize the value of the member experience.

Operational Excellence

• Ensure personal training departments consistently follow company policies, procedures, systems, and operating standards.
• Monitor staffing levels, scheduling, trainer productivity, and payroll expenses to support efficient operations.
• Review performance reports and use data to guide decisions, prioritize opportunities, and measure results.
• Ensure Fitness Managers maintain accurate records, complete required administrative tasks, and meet reporting deadlines.
• Partner with club leadership to align personal training operations with overall club goals and business objectives.
• Communicate company initiatives, expectations, and operational changes clearly and consistently.

Member Experience & Service

• Promote an exceptional member experience through high-quality personal training services and professional client interactions.
• Ensure trainers deliver safe, effective, individualized training experiences consistent with their qualifications and company standards.
• Monitor client satisfaction, retention, and service quality, addressing concerns promptly and professionally.
• Support initiatives that improve member engagement, fitness results, and long-term client relationships.
• Reinforce a culture focused on helping members achieve their fitness goals while building lasting relationships.

Performance Management & Communication

• Establish and communicate measurable goals for each assigned location and follow through on results.
• Review departmental scorecards and…