Research Team Manager - Eastern European​/Jewish

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We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity. Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.

Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Research Team Manager (RTM) is a senior genealogical leader who guides, mentors, and manages a team of researchers and Research Managers. Bridging the gap between active research and operations management, the RTM advocates for team development, enforces genealogical research standards, and interfaces with executive leadership on client experience and product quality. In addition to team leadership, the RTM maintains active involvement in casework and industry best practices.

• Team Leadership & Development:
  Lead, mentor, and performance-manage a team of up to 15 research professionals. Conduct regular one-on-ones, set goals, and drive ongoing skill development.
• Quality & Standards Oversight:
  Own team research quality, ensure compliance with standard operating procedures, and maintain professional genealogical standards.
• Case Management & Active Research:
  Oversee project allocation, assist with operational bottlenecks, and directly manage a small portfolio of client research projects.
• Operational
  
  Collaboration:
  
  Partner with Operations Directors on team goals, hiring, and business operations, and collaborate with Client Relationship Managers to resolve client concerns.
• Quality & Standards Oversight:
  Own team research quality and client satisfaction.

• Professional Research Expertise: 10+ years of professional genealogy experience, with 5–10 years of recent experience in Eastern European/Jewish research.
• Leadership
  
  Experience:
  
  2–5 years of direct team management experience, with a proven track record of developing talent, managing performance, and resolving operational bottlenecks.
• Communication & Time Management:
  Exceptional communication skills with experience delivering constructive feedback, alongside strong time management to balance management duties with active billable research.

• Certified or Accredited Professional Genealogist credential;
  Bachelor’s degree or higher

As a signatory of the Parity Pledge in Support of Women and the Parity Pledge in Support of People of Color, Ancestry values pay transparency and pay equity. We are pleased to share the base salary range for…