Manager Fraud Operations

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.

You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities.

The Target Pay Range for this position is $-$ annually. The full Pay Range is $89,000.00 - $ annually. At BECU, compensation decisions are determined using factors such as relevant job‑related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant.

Incentives are performance based and targets vary by role.

• 401(k) Company Match (up to 3%)
• 4% annual contribution to your 401(k) by BECU
• Medical, Dental and Vision (family contributions as well)
• PTO Program + Exchange Program
• Tuition Reimbursement Program
• BECU Cares volunteer time off + donation match

As the Manager, Fraud Operations, you will play a critical role in protecting our members, employees, and organization from fraud‑related threats. You will lead a team responsible for fraud investigations, prevention strategies, and regulatory compliance while driving continuous improvement across fraud operations. Your expertise will help identify emerging risks, strengthen controls, and implement effective solutions that safeguard member trust. Working across business units, analytics teams, and external partners, you will influence enterprise‑wide fraud strategies and response efforts.

Through your leadership, coaching, and operational oversight, you will help build a stronger, more resilient organization.

To join our dynamic team, we require candidates to be residents of WA, OR, , AZ, TX, GA, SC, NC, CA or VA. If you’re located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote.

Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment.

• Lead Fraud Investigations: Oversight of day‑to‑day operations of fraud investigations involving account fraud, financial exploitation, identity theft, scams, and other suspicious activity while ensuring thorough and timely resolution.
• Drive Fraud Prevention Strategies: Identify fraud vulnerabilities across products, channels, and processes and develop proactive solutions that support early detection and risk mitigation.
• Monitor Emerging Threats: Stay ahead of evolving fraud trends and collaborate across the organization to ensure a coordinated, visible, and effective response.
• Ensure Regulatory Compliance: Maintain compliance with applicable regulations, including Suspicious Activity Reporting (SAR), Regulation E, Regulation Z, and Regulation CC.
• Support Audit
  
  Activities:
  
  Coordinate internal and external audit efforts, helping to identify, implement, and monitor effective…