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Director of Operations; USCIS

Job in Phoenix, Maricopa County, Arizona, 85001, USA
Listing for: Ladders
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 180000 - 250000 USD Yearly USD 180000.00 250000.00 YEAR

Job Description & How to Apply Below

Position: Director of Operations (USCIS)

For our client, we are seeking a Director of Operations (USCIS) to join the team of a leader in the Information Technology space.

This leader will oversee operational delivery across a federal sector environment, ensuring the organization continues to deliver high-quality IT services to government clients. The role will guide both current and future operations, with a strong emphasis on execution, leadership depth, and scalable delivery. The ideal candidate will partner closely with sales, business development, and finance while helping build and mentor a high-performing leadership bench.

Location:

Remote

Compensation: $180,000 – $250,000 annually

Responsibilities
  • Oversee all operational delivery across the sector
  • Provide leadership and guidance for current and future operations
  • Lead a team of program, project, and technical leaders to deliver top-tier IT services
  • Recruit top leadership talent for client delivery teams
  • Mentor and support program and project managers to enhance performance
Qualifications
  • 10+ years of experience in Program and/or Operations Director/VP roles within federal IT services across multiple agencies
  • Proven track record in P&L accountability for operational areas
  • Strong leadership philosophy and methodology
  • Experience in cross-functional collaboration with sales, business development, and finance
  • Demonstrated ability to mentor and train project and project managers
  • Entrepreneurial mindset focused on business growth
  • Ability to obtain a U.S. government Security Clearance
Benefits
  • Comprehensive total compensation package
  • Opportunities for professional development and mentorship
  • Dynamic work environment focused on innovation and change
  • Engagement in mission-driven projects across various federal sectors
  • Potential for career advancement within a growing organization

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.

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