Product Manager, Care Coordination

Own the product area that helps care teams capture, assign, prioritize, and resolve needs for children with complex health needs and their families. Set a multi-quarter direction for shared patient and work views, task handoffs, family messaging, team communication, and post-discharge follow-up. Apply automation and AI where they can reduce coordination effort while preserving appropriate human judgment and care quality.

• Develop product strategy for how family needs move from intake to resolution across care teams.
• Bring clinical, operational, care team, and data perspectives together to clarify problems and set priorities.
• Redesign workflows before digitizing them, simplify unnecessary steps, and explain decisions when declining requests that do not improve outcomes.
• Partner with engineering and data teams to move AI and automation from prototypes into production with evaluation criteria, safety measures, and staff trust.
• Measure results such as timely resolution, clear ownership, stalled work, and coordination time saved without reduced quality.
• Lead discovery and delivery across dependent products, including care team views and family updates.

• At least 8 years of product management experience, ideally in healthcare or care delivery.
• Experience owning a workflow-heavy product area from strategy through launch and adoption.
• A record of shipping AI or automation for operational users and measuring its effect on efficiency or outcomes.
• Sound judgment about AI evaluation, failure modes, and when people must remain involved.
• Experience with tasking, case management, worklists, or messaging, and with redesigning workflows for scale.
• Strong data-modeling instincts, executive-level communication, comfort with changing priorities, and experience mentoring product managers.

Experience with care management platforms or EHR-connected workflows, Medicaid populations, value-based care, or language-model products in regulated or clinical settings.

The stated base salary range is $185,000-$215,000, with an annual bonus, benefits, and potential eligibility for an employee equity purchase program. Benefits include medical, dental, and vision coverage; healthcare and dependent-care FSAs and a company-funded HSA; a 401(k) with a 4% match; disability and life insurance; 20 days of paid time off, 10 company holidays and 2 floating holidays; and paid new-parent leave.

Work location details are not provided.