Manager, Corporate Communications and Public Relations; Global Hospitality; Hybrid AZ

At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry.

Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including World Hotels™, Best Western® Hotels & Resorts, and Sure Stay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality!

As the Manager of Corporate Communications, you will take a leadership role within the BWH® Hotels internal communications function, developing and executing communication strategies for company wide initiatives across our 18 brands and more than 4,000 hotels worldwide. Based in Phoenix, you will report to the Senior Director of Corporate Communications.

Working alongside the Senior Director of Corporate Communications, this position requires significant collaboration to tailor and deliver effective messages. We seek a creative storyteller with an eye for detail and a passion for creating compelling narratives. Ideal candidates bring at least five years of experience in internal and external communications, demonstrating the ability to manage multiple projects in a dynamic environment.

• Serves as editor-in-chief of our hotelier-facing newsletters. Responsible for working cross-functionally to draft and edit content, and ensuring content is engaging and aligned with organizational goals.
• Creates best-in-class communications campaigns to advance the strategic initiatives of our leadership team, including video scripts, change management communications and more.
• Drafts various communications, ensuring consistent messaging and brand voice across internal communication vehicles.
• Manages internal communications workflow, including stakeholder approvals, preparing email campaigns and overseeing distribution lists.
• Supports multiple executives’ Linked In strategies, including the development and execution of an annual cadence of content.
• Prior experience developing and deploying recurring internal communications through email marketing and employee communications platforms, such as Campaign Monitor and Adobe Workfront.
• Ability to leverage AI and analytics and engagement metrics to plan, execute, optimize and measure the effectiveness of employee and stakeholder communications.

• Partners with stakeholders to identify communication needs, develop project plans, establish deadlines and monitor progress on various initiatives.
• Manages multiple internal communications projects simultaneously, ensuring they are completed on time, within scope and advance business goals.
• Regularly reports on project outcomes, identifying efficiencies in internal communications practices and adopting new tools and technologies as needed.
• Stays current on the latest communications trends and best practices, identifying opportunities for innovation and creative storytelling.
• This individual is not afraid to be bold and contribute ideas!

• 5+ years of experience in corporate communications, journalism, public relations or marketing.
• BA/BS bachelor’s degree in communications, marketing or a related…