Program Director

Position Summary

The Program Director is responsible for the development, direction, implementation, and achievement of goals for programs listed above. The Program Director assesses Program needs, designs Programs, measures, and evaluates their effectiveness, and measures their impact. The Program Director is responsible for leading and coaching staff to effectively meet the mission, vision, and objectives of the organization as well as the programs.

The Program Director is a member of the Executive Team.

Nourish

PHX (fka ICM Food & Clothing Bank) is the trusted community hub serving vulnerable individuals and families by offering resources to satisfy immediate needs and provide pathways to self-sufficiency. The organization provides food, clothing, hygiene, seasonal programming, job assistance and referral resources to working‑poor families, seniors and individuals in the Central/South Phoenix area.

Nourish

PHX has been a charitable organization since 1983. Initially founded by an inter‑faith coalition in the 70’s, Nourish

PHX continues to work with the faith community and the same founders today. We have a small staff of eight people and volunteers continue to support the operations of the organization. For more information, visit (Use the "Apply for this Job" box below)..

Send resume to beth. First review on 12/19.

• Participates in the Executive Team and serves as a leader in the organization
• Represents the program team and reports on programmatic progress, successes, and challenges finding solutions to those challenges
• Contributes to the development of organizational long‑ and short‑term goals and establishes strategies for successful implementation of those plans and achievement of those goals
• Communicates effectively with Development Director on program needs
• Collaborates with the Executive Director to establish strategic partnerships and communicate to the Board of Directors
• Establish program budgets and work within those budgets
• Professionally represents the organization in the community
• Keeps stakeholders informed with detailed and accurate reports and presentations

• Leads, oversees, and supports all of the programs of the organization, including Emergency Services (food pantry/clothing closet/hygiene), SNAP Outreach and SNAP to Work programs
• Creates and organizes classroom programming, including working with volunteer teachers and external partners
• Develops, implements, monitors, revises, and evaluates the program processes and outcomes, including conducting an annual survey to Nourish
  
  PHX customers regarding their needs
• Maintains files, records and ensures that reports are remitted in a timely manner to grantors that fund the programs
• Routinely monitors and evaluates program effectiveness
• Run reports and analyze data to measure program effectiveness according to program goals (outputs and outcomes)
• Identify weaknesses and opportunities for improvement
• Enhances efficiency and productivity of procedures and people
• Work with donors as well as the Volunteer Coordinator & Director of Operations (Food Pantry) to organize in‑kind donations through food/clothing drives and seasonal programs, such as the Holiday Toy Drive and Back‑to‑School Drive

• Supervises program staff & helps train and monitor volunteers. Continuously evaluates efficiency of programmatic systems, procedures, and staff and makes improvements as needed
• Establishes relationships with external partners to provide additional services to clients at our facility. We currently work with more than 40 partner agencies to provide services and/or outreach in our lobby, classrooms, or outside our facility in the areas of health/wellness, financial education, nutrition education, etc.
• Provides community outreach and marketing to promote programs and classes via social media, website, flyers, monthly calendars, etc.
• Coordinates with Volunteer Coordinator to utilize skilled volunteers to teach classes
• Implements a system for setting goals and objectives with staff and monitoring the accomplishment of these goals throughout the year, evaluates staff annually
• Maintains a climate of inclusion,…