Grounds Quality Associate

The Phoenix Zoo is the only zoo in the Valley accredited by the Association of Zoos and Aquariums and is a non‑profit zoological park, serving nearly 1.4 million guests annually. Home to more than 3,000 animals, many of which are endangered or threatened species, the Zoo is also committed to supporting wildlife and habitat conservation in the region and across the globe.

Department: Grounds Quality

Supervisor: Grounds Quality Supervisor

FLSA Status: Full Time, Regular, Non‑Exempt

Application Submission Deadline: 02/04/2026

General Statement:

The Grounds Quality Associate performs custodial services such as cleaning Zoo pathways, restrooms, office areas, and picnic areas, and disposes trash and recyclable materials.

Scheduling:

• Standard Shifts
  • 6:00 am – 2:30 pm
  • 9:00 am – 5:30 pm
• Event Shifts
  • 1:00 pm – 9:30 pm
  • 2:00 pm – 10:30 pm

Provides quality guest service to both internal and external guests by maintaining a WILD (friendly, helpful, positive, and professional) working attitude and appearance.

Cleans and maintains restrooms, eating areas, water fountains, offices, benches, signage, water fountains and Zoo grounds.

Pulls and disposes of trash and recycled materials from receptacles; washes and maintains receptacles.

Washes all applicable windows.

Performs set up and tear down of Zoo/ACNC events and meeting facilities; moves tables, chairs, heaters, etc.

Clears trash, leaves, dust and debris from sidewalks and pathways using blowers and brooms.

Sprays down areas with water as needed to remove bird feces, spills and debris.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs, or technological developments).

Requirements:

• Previous custodial experience preferred.
• Bilingual in English and Spanish preferred.
• Must exhibit initiative and teamwork.
• Availability to work days, evenings, holidays, weekends, and varied schedules which may consist of days and evenings in the same week.
• Ability to follow written and verbal directions.
• Ability to work independently.
• Ability to lift up to 40 lbs.
• Ability to bend, stoop, crawl and walk on uneven surfaces, and work outdoors in extreme weather conditions.
• Ability to pass pre‑employment background and DMV check, drug test, and annual TB test.

The Arizona Center for Nature Conservation is committed to maintaining the health and well‑being of its employees. We offer a wide range of benefits for qualified employees designed to address the diverse needs of our employees and their families, such as:
Medical, Dental, Vision and Prescription Drug Coverage (Domestic Partnership Benefits Available) Life, Accidental Death & Dismemberment, and Long Term Disability Insurance | Flexible Spending Accounts | Voluntary Life Insurance | Employee Assistance Program | Paid Time Off (PTO) | Paid Sick Leave (PSL) | 401(k) Plan with Match | Phoenix Zoo Membership | Employee WILD Rewards Program | Service Awards | Employee Cultural Exchange Program | Tuition Reimbursement Program (for qualified courses) | Outside Vendor Discounts.