Quality Assurance Supervisor

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management 22, Phoenix, AZ, US

Salary Range: $20.00 To $24.00 Hourly

Prudential Overall Supply is seeking a Quality Assurance Supervisor to lead quality initiatives within our industrial laundry operations. This role serves as the site-level quality leader
, ensuring compliance, driving continuous improvement, and maintaining the highest standards of product and process quality.

This is a hands-on leadership role that partners closely with plant operations and corporate quality to ensure consistency, compliance, and performance across all quality systems.

• Serve as the primary point of contact for all quality-related matters at the plant level
• Lead and develop site quality efforts in alignment with corporate Quality Assurance standards
• Act as the on-site extension of the corporate QA function
  , ensuring consistency across locations
• Provide guidance and training to supervisors and plant staff on quality expectations and standards

• Maintain and support ISO 9001 certification compliance
• Lead internal audits, inspections, and documentation processes
• Ensure accurate and complete recordkeeping for all quality-related activities
• Identify gaps, implement corrective actions, and track resolution to completion
• Prepare reports summarizing audit findings, trends, and improvement actions

• Analyze production processes to identify quality risks and inefficiencies
• Lead root cause analysis and corrective/preventive actions (CAPA)
• Drive continuous improvement initiatives using Lean, Six Sigma, and Kaizen methodologies
• Partner with operations to improve workflow consistency, efficiency, and output quality

• Oversee all quality control activities
  , including:
  • Incoming materials inspection
  • In-process checks
  • Final product verification
• Investigate quality issues, non-conformances, and customer complaints
• Implement sustainable solutions to prevent recurrence

• Partner with the General Manager and plant leadership team to improve operational performance
• Act as the voice of quality in daily production meetings and decision-making
• Collaborate with procurement, vendors, and corporate teams on quality-related matters
• Conduct supplier evaluations and audits as needed

• Bachelor’s degree in a technical or related field preferred
• 2+ years of experience in Quality Assurance or Quality Control in a manufacturing or processing environment
• Experience supporting or participating in ISO audits and certification processes (ISO 9001 strongly preferred)
• Knowledge of quality systems, root cause analysis, and continuous improvement tools
• Strong analytical and problem-solving skills with a hands-on approach
• Ability to influence and communicate effectively across all levels of the organization
• Highly organized, detail-oriented, and results-driven

• Strong audit performance with consistent ISO compliance
• Reduction in quality issues, rework, and customer complaints
• Improved process consistency and operational efficiency
• Effective collaboration with plant leadership and corporate QA

• Competitive Pay – Your time and hard work are valued
• Comprehensive Benefits Package – Medical, Dental, and Vision coverage
• 401(k) with Company Match
• Profit Sharing – When we do well, you do well
• Paid Time Off – Vacation, holidays, and sick time
• Tuition Reimbursement
• Paid Life Insurance
• Consistent Schedule – Monday through Friday
• Uniforms…