QA Manual Team Lead

NEKLO is a software development company that provides full-cycle software engineering. We deliver innovative custom application development services, mobile app development services, high-load e-commerce solutions, as well as website testing and support to businesses and enterprises all over the globe.

We are seeking an experienced QA Manual Team Lead to manage and mentor a team of 15+ QA professionals. This role combines strong technical expertise in manual testing with leadership skills to drive quality assurance processes and team performance.

• 6+ years in manual software testing
• 2+ years in QA Team Lead or similar leadership role
• Proven track record managing teams of 5+ QA professionals
• Experience setting up QA processes and working with Agile/Waterfall methodologies

• Deep understanding of QA methodologies, tools, and processes
• Strong experience in web application testing
• Solid understanding of testing documentation: test plans, test cases, checklists
• Proficiency with test management tools (Qase, Test Rail, Zephyr, qTest)
• Experience with bug tracking systems (JIRA, Bugzilla)
• Familiarity with API testing tools (Postman, SoapUI)
• Understanding of SQL for data validation

• Excellent people management and mentoring abilities
• Strong analytical, problem-solving, and decision-making skills
• Outstanding communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to work under pressure and meet deadlines

• Experience with mobile and desktop testing
• ISTQB certification
• Exposure to automation testing frameworks
• Knowledge of performance/security testing and CI/CD pipelines

English proficiency at B2 level or higher

• Lead, mentor, and manage a team of 15+ manual QA engineers
• Conduct performance reviews, provide feedback, and support professional development
• Allocate resources and assign testing tasks based on priorities
• Foster collaboration, knowledge sharing, and maintain team morale

• Define testing strategy and test plans for web applications (and partially mobile/Chrome extensions)
• Optimize and improve QA processes to enhance efficiency
• Ensure quality standards throughout the testing life cycle
• Establish quality metrics and KPIs; drive continuous improvement
• Ensure comprehensive test coverage across all products

• Perform manual testing of new features to maintain hands-on expertise
• Monitor and improve testing documentation (test cases, checklists, etc.)
• Review and approve test plans, test cases, and test scenarios
• Oversee test execution across multiple projects
• Coordinate regression, smoke, integration, and UAT testing
• Manage defect triage meetings and prioritize bug fixes

• Collaborate closely with development, product, and design teams
• Participate in requirement analysis and provide QA perspective
• Act as the primary point of contact for QA-related matters

• Ensure timely delivery of high-quality releases
• Provide regular status updates on testing progress and quality metrics
• Prepare comprehensive test reports and present findings to stakeholders

• 100% remote work
• Flexible working hours
• 5 additional sick days
• Paid sick leave
• Health benefits
• English course reimbursement, either through company-provided courses or third‑party programs
• Monthly bonus for sports activities
• Reimbursement for third‑party professional courses relevant to your project and tech stack
• Family benefits for major life events, including marriage and the birth of a child

At NEKLO, we love learning new things and sharing experiences. Along with the active work on custom software development projects, we also contribute to the Magento community achievements.

We are proud to maintain a friendly atmosphere in our team and we always prepare a warm welcome for the newbies!

US-based and operating globally, NEKLO spearheads digital transformation initiatives for businesses worldwide. We deliver software solutions complying with your market and legislation.