Leasing Specialist

E & G Real Estate Services is seeking a licensed Leasing Specialist to convert rental leads and guide prospective residents through the leasing process and drive the efficient, timely lease-up of our single-family residential portfolio.

This full-time, desk-based remote leasing position supports the timely lease-up of single-family rental homes across the Phoenix Metro area. You will manage the prospective resident journey from initial inquiry through lease execution, coordinating closely with Field Leasing Agents and the leasing transaction team. This role is ideal for a responsive, organized professional who enjoys lead conversion, customer service, rental analysis, and clear communication.

This role is perfect for someone who thrives on relationship-building, urgency, and consistent follow-through.

• Facilitate the Company's leasing conversion process, including processing prospective leads, scheduling and assisting with showings, encouraging and assisting with prospective tenant applications, executing the lease, conducting inspections as needed, and maintaining necessary files and records accurately.
• Utilize lead tracking and scheduling software, and coordinate with team members or current tenants as required, to set property showings, set showing schedules, and track applicant prospects.
• Receive and provide timely follow up to phone and online inquiries from potential residents to effectuate lease up of available homes.
• Conduct property rental and renewal analyses and communicate those analyses in a timely and effective manner.
• Accurately and efficiently communicate rental and property information to third parties, including prospective applicants, real estate agents & brokers, owners, and vendors or team members.
• Work closely with the Field Leasing Agent and Company technology to ensure prospective residents have a positive showing experience.
• Help intake resident application packets and work closely with the leasing transaction coordination team to expedite application completion, resident approval, and lease signing.
• Facilitate lease renewal negotiation on behalf of tenants and work closely with the leasing transaction team through execution of the lease renewal.
• Create weekly marketing reports for property owners summarizing lead activity, property feedback, and marketing recommendations to ensure timely lease up of the home.
• Maintain industry and company-specific knowledge regarding standard lease documentation and resident rules and regulations.
• Maintain confidentiality and adhere to applicable leasing and Fair Housing regulations.

• Active Arizona Real Estate License.
• At least 3 years of property management and/or property leasing experience with a large portfolio/multiple owners. Single-family experience is preferred.
• Excellent organizational skills and attention to detail; strong time-management capabilities; ability to work independently and efficiently with minimal supervision.
• Strong sense of urgency and consistent follow-up to maximize lead conversion.
• Proficiency with self-showing technology and CRM or lead-tracking software (Rent Engine preferred).
• Proficiency with Apple computers, Dropbox, Google Suite, and App Folio software preferred; ability to use a smart phone with video and photo capability.
• Upbeat, professional, customer-service-oriented personality.
• Strong decision-making, problem-solving, and conflict resolution skills.
• Strong oral and written communication skills in English. Must be able to articulate needs and convey accurate information verbally and in writing effectively with team members, owners, vendors and other third parties.
• Reliable transportation, auto insurance, and an active…