Host, Restaurant​/Food Service, Server​/Wait Staff

Hyatt Place Phoenix/Downtown, 150 West Adams Street, Phoenix, Arizona, United States of America

Posted Tuesday, October 7, 2025 at 7:00 AM

Who We Are:

Come work through a different lens at Hyatt Place Phoenix: timeless, refined, and energetic designs featuring modern deco-desert chic rooms, a custom lobby, and bar. Prime location within walking distance to an array of local attractions. Hyatt Place Phoenix brings art deco design, casual atmosphere, and practical amenities. Located in the heart of downtown, 3 blocks from the Convention Center and an array of attractions including the Orpheum Theatre, Chase Field, Talking Stick Resort Arena, Phoenix Art Museum, shopping, and restaurants.

At this property, you will be part of a team that values being proactive with guests and giving them a memorable experience for every stay.

Are you ready to take your career to the next level? Apply Today!

• As a Restaurant Host/Greeter, you are responsible for welcoming guests at the restaurant and providing exceptional customer service to property guests joining the restaurant for any service during lunch or dinner. You will also be responsible for managing the floor chart and have exceptional communication with the other servers/bartenders.
• Work Afternoon or PM shifts and you love meeting people with enthusiasm in the evenings.
• Have the opportunity to greet guests upon arrival and seat them at their table while you provide them a menu and general information about the restaurant and meal options at the hotel.
• Prepare and maintain a list of guests waiting to be seated and communicate with the guest throughout their estimated waiting time.
• Check-in with guests to ensure satisfaction with each food course and/or beverages to meet their expectations and thank the guests as they depart and invite them to return at a future date.

• You are willing to learn, grow, and be open-minded throughout the training process
• You may have some customer service and cash handling experience
• You are at least 17 years of age
• You have a valid current Food Handlers Card or are willing and able to obtain one within 30 days of employment
• You have the ability to serve the needs of guests through verbal face-to-face interactions with a positive attitude and professional demeanor
• You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts
• You will have open availability for shifts during weekdays, weekends and holidays

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. See the Job Description for further information about this job. This position is responsible for assisting the Food & Beverage team with table turnaround and any other Food or Beverage related areas operated by Hyatt Place Phoenix/Downtown.

While performing the duties of this job, the employee is regularly required to walk, sit, use hands to reach with hands and arms, and stoop, kneel, or crouch. Ability to work in environments with varying temperatures up to 117 degrees. Must be able to lift/move and exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Finger dexterity is required to operate a computer keyboard, calculator, and other office/IT equipment.

Hyatt Place Phoenix/Downtown, 150 West Adams Street, Phoenix, Arizona, United States of America