Carnival - Maitre'd

The Maître D plays a critical role in the ship's dining operations, working closely with the Sr. Maître D and Restaurant Operations Manager. The Maître D actively enhances the service staff's efficiency through scheduling, communication, and training strategies, exceeding guest expectations and increasing revenue. They foster engagement, equity, diversity, and inclusion, promoting open communication and learning among team members.

• free food and accommodation on board
• First joining ticket is provided by company
• medical insurance provided during the work contract
• contract 6-8 months, followed by 2 months vacation
• Activities for crew
• Opportunity to save money and travel while working
• Meet new friends from all over the world
• No safety certificates needed
• Great chance to show yourself and build a career

• Supervise all restaurant activities onboard the ship, particularly in inclusive main dining rooms and Lido, while ensuring compliance with company standards and overseeing seamless coordination of inclusive dining venues to provide exceptional guest experiences during various dining events.
• Support the Sr. Maître D and Restaurant Operations Manager in monitoring, updating, and adjusting server schedules according to operational needs, ensuring optimal man-hour distribution.
• Administer dining room reservations, ensuring proper and timely execution, and accommodate special dining requests when possible.
• Deliver professional speeches during dinner in the main dining room and during other dining events, providing informative content and promoting alternative dining venues. The Maître D may also be required to participate in various events to promote dining services onboard the ship.
• Oversee the performance of restaurant employees, management, and service staff.
• Actively engage in facilitating and planning training for all restaurant employees, including management and service staff, to ensure a well-trained and high-performing team.
• Be fully versed in all restaurant reservation systems, XDining, POS-CSS, Sailor Mate, Crunch Time, Info Ship, SeaMS, Menu Mate and any other systems essential for the efficient management of dining operations onboard the ship.
• Maintain adherence to mandatory knowledge, procedures, and policies while ensuring consistency in service, revenue generation, and a healthy working environment.
• Ensure compliance with all health, environmental, safety, and security procedures in all dining venues onboard the ship, upholding the highest standards of quality and safety.

• Degree/Diploma in Hotel Management / Hospitality or other similar vocational education.
• Mandatory previous ship experience of working on restaurant management position!
• Extensive wine and fine dining service standard knowledge required with minimum 3 years’ experience in a high volume Hotel / Restaurant / Cruise Line (4+ star) serving contemporary international cuisine in a similar setting.
• Minimum 3 years Supervisory or Management experience in a Restaurant.
• Previous experience with managing employees.
• Ability to work under pressure with minimal supervisor
• Good level of English language
• Age: min. 21 years old
• Strong communication skills and comfortable speaking to English speaking guests
• Hospitable, positive attitude, motivated

NOTE: Nationalities that we can process:

Last updated:
July 4, 2024